Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Korean Administrative Assistant.
Job Description:
Job Title: Korean Administrative Assistant
Job Type: Contract
Job Location: Taylor, TX
Work Schedule: On-site
Pay Rate: $27, Based on experience
Description:
- Maintains direct contact with customers before and/or after the sale.
- Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).
- Works with various departments to meet maintenance services sales goals.
- Works with customers and distributors to receive accurate account of equipment failures and provides reports to management.
- Observe and execute the service business processes and procedures, including maintaining accurate records of service activities, reports, and feedback, etc.
- Follow the defined SOX (Sarbanes–Oxley Act) business processes to collect the billable and contract revenues to achieve the quarterly and yearly targets.
- Reduce the billable collection cycle time to meet business goals and maintain and update the customer information and installed base in SAP CRM.
- Concentrate support and work commitment during peak activities, such as at the end of corporate fiscal periods.
- Provides administrative support to department managers and generate reports for management review.
Must Have Requirements:
- Schedule: 40 hours/week with occasional overtime due to Korea team collaboration.
- Be available to take meetings at home from 6pm to 8pm.
Position Overview:
- This is the first Admin Assistant role supporting the Client''''s Taylor site.
- The individual will operate with a high degree of independence and serve as a key administrative and customer support contact.
- The role requires strong organization, communication, and coordination skills while supporting both U.S. and Korea-based teams.
Key Responsibilities:
- Manage and organize administrative activities for the Taylor site.
- Support customer requests and inquiries.
- Coordinate with internal and external stakeholders.
- Prepare reports and maintain trackers.
- Utilize ERP systems (SAP, CRM, or similar) and Excel-based reporting.
- Serve as a liaison between U.S. operations and Korea-based teams.
Must-Have Requirements:
- Fluent Korean and English (Korean proficiency is a critical requirement).
- Minimum Bachelor''''s degree.
- At least 1 year of relevant administrative, customer support, or similar experience.
- Strong customer-facing and communication skills.
- Experience using ERP systems (SAP, CRM, or equivalent systems).
- Intermediate Excel skills, including:
- - VLOOKUP
- - Pivot Tables
- - Reporting and tracking
Preferred Candidate Profile:
- 1 to 5 years of relevant experience.
- Strong organizational skills and ability to work independently.
- Experience working in multinational environments.
- Comfortable interacting with customers and cross-functional teams.
Training & Travel Requirements:
- International travel to Korea required for training.
- Training in Korea will be up to 2 weeks maximum and may be shorter.
- Initial onboarding may occur in Taylor or through trainers brought onsite.
- Travel timing will depend on readiness, access setup, and training schedule.
Work Schedule & Hybrid Expectations:
- Expected to work onsite in Taylor for the first three months.
- After the initial training period, hybrid flexibility may be available
- Up to 2 days remote per week.
- Final schedule determined by management and business needs.
Overtime & Korea Team Collaboration:
- Standard work hours are generally around 9:00 AM to 6:00 PM Central Time.
- During training and critical business periods, occasional overtime may be required.
- Korea team members may occasionally contact the employee outside regular business hours due to the 13-14 hour time difference.
- This does not mean daily late-night meetings.
- Employee should be comfortable receiving occasional evening calls, particularly during training, urgent issues, or month-end/quarter-end activities.
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Manish Rajput (/) for more details.
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