Hybrid in Harrisburg, Pennsylvania
•
Yesterday
Requirements3 or more years of experience in Tier 1 IT service desk and technical support.Proficiency in ServiceNow or similar enterprise ticketing systems.Experience with troubleshooting computer hardware, software, and various operating systems.Experience in executing remote diagnostic procedures and technical troubleshooting protocols.Experience with call center software and managing high-volume phone and email queues.Experience in updating technical knowledge base articles and user-training
Easy Apply
Contract, Third Party
Depends on Experience


