Data Center Field Operations Technician

Role Overview: We are seeking a hands-on Data Center Field Operations Technician with 3+ years of experience to support mission-critical physical layer infrastructure in a high-density, hyperscale data center environment. In this role, you will perform rack-and-stack server/network installations, fiber optic splicing, MPO/MTP testing, cable management, hardware break/fix, and optical troubleshooting.

Job Summary: Data Center Field Operations Technician

• Position Title: Data Center Field Operations Technician

• Location: New Albany, OH (100% Onsite)

• Duration: 12+ Months (Contract)

• Schedule: 24x7 Operations (Rotating Shifts: Day/Swing/Night, Weekends, On-call)

• Experience Required: 3+ Years in Data Center / Physical Layer Operations

• Mandatory Technical Skills: Fiber Optic Splicing, Termination, OTDR Testing, Fiber Cleanliness/VFL

• Cabling & Hardware: Cat6A, OM4, OS2, MPO/MTP, Transceivers, Rack & Stack, Network Switches/Routers

Key Responsibilities:

• Fiber Optic Splicing & Testing: Perform fusion splicing, fiber terminations, and optical testing utilizing OTDRs, optical power meters, and Visual Fault Locators (VFL).

• Rack & Stack Deployment: Install, mount, and wire enterprise servers, network switches, routers, patch panels, and transceivers according to rack elevation designs.

• Structured Cabling & Management: Route, dress, label, and manage copper (Cat6A) and multi-fiber (OM4, OS2, MPO/MTP) cabling maintaining clean physical standards.

• Layer 1 Troubleshooting & Break/Fix: Diagnose physical link issues, isolate bad optics/patch cables, replace faulted hardware modules, and run circuit loopback tests.

• Ticketing & Asset Tracking: Manage daily dispatch tickets, maintain accurate hardware asset inventories, and strictly adhere to data center safety policies.

Required Qualifications & Skills:

• 3+ years of hands-on experience in Data Center Operations, co-location facilities, or structured cabling projects.

• Mandatory: Proven hands-on experience in fiber optic fusion splicing, termination, OTDR testing, and troubleshooting.

• Deep familiarity with high-density cabling standards (Cat6A, OM4, OS2, MPO/MTP) and optical transceivers.

• Practical experience performing Rack & Stack, server provisioning, and network hardware component replacement.

• Ability and willingness to work 24x7 rotating shifts, weekends, holidays, and participate in on-call rotations.

Preferred Qualifications:

• Prior experience working in a hyperscale data center environment or large enterprise server room.

• Certifications such as FOA (CFOT/CFOS), BICSI, or CompTIA Server+/Network+ are a plus.

• Immediate or short-notice availability for onboarding.