Senior Product Support Engineer - Complete remote
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Dice Job Match Score™
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Job Details
Skills
- Senior Product Support Engineer
- Wind River
- BSPs
- Embedded
- processor architectures
- core networking
- Virtualization
- hypervisors
- cloud
- containers
- Kubernetes
- OpenStack
- DevOps
- VxWorks
- RTOS
- Helix Virtualization Platform
- Wind River Cloud Platform
- Linux Kernel
- ARM
- Intel
- PowerPC
- RISC-V
- Artificial Intelligence
- Aerospace
- Device Drivers
- Embedded Systems
- Linux
- Incident Management
- Escalation
- Root Cause
- WRCP
- SLA
Summary
• Wind River products and mission-critical customer environments
• BSPs, device drivers, embedded hardware, processor architectures,
and core networking
• Virtualization, hypervisors, cloud, containers, Kubernetes, OpenStack,
or DevOps toolchains
• Aerospace, defense, telecommunications, industrial, or other safety-
critical systems
• Knowledge-base authoring, premium support, technical training, or
escalation leadership
Job title: Senior Product Support Engineer
- FOCUS: Customer Technical Support / Technology Services & Support
Location: Remote U.S. with possible travel to clients AI Innovation Labs in Frisco, TX
Start: Upon selection – Urgent
Duration: 12 months+
General Program Overview
As part of this initiative, selective candidates will provide advanced technical support for customers using embedded systems, real-time operating systems (RTOS), Linux, virtualization technologies, cloud platforms, and development toolchains.
Selected individuals will partner with customers, engineering teams, account teams, and product specialists to diagnose and resolve complex technical issues while delivering exceptional customer experiences.
- Dice Id: 91162236
- Position Id: 9090266
- Posted 4 hours ago
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