Key Technical Requirements
7 to 10+ years of hands on experience with Palo Alto Networks technologies in enterprise and data center environments
Strong expertise in firewall configuration, deployment, and lifecycle management across physical, virtual, and cloud platforms
Advanced experience with security policy creation, tuning, optimization, and rulebase management
Solid understanding of routing, NAT, network segmentation, and high availability architectures
Proven Tier 3 escalation experience supporting complex, mission critical environments
Demonstrated experience leading data center firewall refreshes, migrations, and cutovers
Experience with Prisma Access is strongly preferred
Strong troubleshooting skills across network and security layers
Ability to adapt quickly to shifting project timelines, refresh schedules, and operational priorities
Preferred Attributes
Strong communication skills and ability to collaborate with senior engineers, data center teams, and stakeholders
Ability to work independently while coordinating across multiple onsite locations
Comfortable operating in a fast paced refresh environment with flexible hours
Role Overview
The Senior Palo Alto Networks Engineer will support a high demand, fast paced network security environment within a large scale network and telecom refresh program. This role is focused on enterprise and data center firewall initiatives, including major refresh and cutover efforts across multiple sites.
The engineer will serve as a Tier 3 escalation point while also playing a critical role in large data center firewall refresh activities, migrations, and operational stability. This position requires a local resource who can operate in a hybrid model and travel onsite as needed to support data center work.
This role is fully dedicated, with deep integration into day to day operations, project delivery, and refresh execution. The engineer will support ongoing operational needs while driving significant firewall lifecycle initiatives in a dynamic environment.
Key Responsibilities
Firewall Operations and Support
Provide Tier 3 support for Palo Alto Networks firewall operations and troubleshooting
Support day to day firewall management and operational stability
Participate in major incident response efforts, ranging from short engagements to multi day support
Maintain high availability and resilience across data center firewall environment
Data Center Refresh and Project Execution
Lead and support large scale network and telecom refresh initiatives across enterprise data centers
Execute firewall cutovers, migrations, upgrades, and hardware refresh activities
Support deployments in primary data centers located in Fullerton, La Habra, and Irvine
Travel onsite to additional North OC and IE sites as required
Perform rulebase reviews, policy cleanup, optimization, and lifecycle management
Support change windows where blocks of hours may be reserved in advance
Coordinate with network, telecom, and infrastructure teams during refresh and cutover efforts
On Call and Schedule Expectations
Participate in a rotating on call schedule
On call hours are scheduled in advance
Flexible hours required to support refresh cutovers and after hours maintenance windows
Some evening or weekend work may be required during major cutover events
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