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Technical Engineer | Level II | Desktop

Hartford, CT, US • Posted 3 hours ago • Updated 1 hour ago

Contract W2

On-site

Depends on Experience

Dahl Consulting

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Summary

Title: Technical Engineer | Level II
Location: Hartford, CT
Job Type: Contract (12 Months)
Compensation: $35 -45 per hour W2 (No C2C)
Industry: Insurance & Financial Services

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About the Role
Our client, a leading organization within the insurance and financial services industry, is seeking a Technical Engineer II to support and maintain enterprise technology environments. This role is responsible for delivering hands-on technical support across network infrastructure, servers, end-user devices, and collaboration technologies.
This is a full-time, onsite position based in Hartford, CT, requiring occasional travel and overtime. The ideal candidate brings strong technical expertise, leadership capabilities, and a customer-focused approach to supporting internal business operations.

Job Description
The Technical Engineer II will lead and support the implementation, installation, and troubleshooting of a wide range of IT systems and infrastructure components. This role plays a key part in ensuring technology solutions are deployed efficiently and maintained to enterprise standards.
Key Responsibilities:

Lead, plan, and coordinate technical support activities related to installation and deployment of:
- Computers and peripherals
- Network equipment
- Servers
- Audio/visual and collaboration technologies
Provide advanced troubleshooting and problem resolution across hardware, software, network, and AV systems
Lead complex technical projects and initiatives while balancing day-to-day support responsibilities
Develop, apply, and document procedures for system installation and issue resolution
Partner effectively with internal customers, leadership, engineering teams, and peers
Serve as a technical resource and mentor to team members, supporting skill development and project coordination
Provide recommendations to customers on technology standards, equipment, and related expenditures
Ensure adherence to organizational policies including asset management, travel, and overtime guidelines
Use analytical and technical expertise to support business operations and improve system performance
Maintain strong working relationships while delivering a high level of customer service
Perform additional duties as assigned

Qualifications
Required Qualifications:

High school diploma or equivalent
Minimum 3 years of customer-facing end-user technology support experience
Valid driver’s license (for commuting purposes)
Ability to work onsite full-time in Hartford, CT
Experience supporting:
- Desktop and laptop hardware/software
- Network infrastructure and devices
- Server environments
- Audio/visual and collaboration technologies
Strong troubleshooting and problem-resolution skills across multiple systems
Ability to manage multiple priorities and projects in a fast-paced environment
Strong customer service and communication skills

Preferred Qualifications:

Advanced knowledge of Microsoft Operating Systems and Microsoft Office products
Experience supporting Mac/iOS environments
Familiarity with:
- Telephony/VoIP systems
- Network topology and operating systems
- Server configuration and functionality
Demonstrated leadership, coaching, and mentoring experience
Strong project management and organizational skills
Ability to adapt quickly to changing business needs and priorities
Proven ability to assess customer needs and deliver solutions with urgency
Excellent interpersonal skills with the ability to collaborate effectively across teams
Professional maturity with the ability to represent IT in customer-facing situations

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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#LI-Onsite

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 29581
Posted 3 hours ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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