Job description:
Role Overview
Lead and coordinate three critical streams:
1. EDI Migration Project – Transition from legacy EDI platform (TrustedLink) to IBM Sterling B2B Integrator under a tight deadline.
2. L2/L3 Support Team – Manage ongoing support for the legacy EDI platform during migration and stabilization.
3. Azure Modernization Project – Collaborate with cloud engineering teams to plan cutover, handover, and transition of EDI workloads to Azure.
Key Responsibilities
• Program Governance & Planning
o Develop integrated program plans covering migration, support, and Azure modernization.
o Define milestones, dependencies, and risk mitigation strategies across all streams.
• Cutover & Transition Management
o Plan and execute cutover from legacy to Sterling and later to Azure.
o Ensure smooth handover of systems and documentation to cloud operations teams.
• Process Improvement
o Review and enhance existing SOPs for migration, support, and cloud transition.
o Establish governance frameworks for decision-making and escalation.
o Define and implement KPIs for delivery performance, SLA adherence, and quality.
o Standardize reporting templates and dashboards for leadership and client visibility.
• Team Leadership
o Manage composite teams (employees + vendor resources) across development, QA, support, and cloud engineering.
o Align resources and resolve conflicts across parallel projects.
• Stakeholder Communication
o Provide consolidated status updates to senior leadership and client.
o Prepare executive dashboards and transition readiness reports.
• Budget Oversight
o Track program financials and performance against SOW.
o Negotiate scope changes and manage invoicing approvals.
• Risk & Issue Management
o Maintain risk register for migration and cloud transition.
o Implement contingency plans for cutover failures or delays.
• Compliance & Security
o Ensure HIPAA and data security compliance during migration and cloud onboarding.
o Validate encryption and audit controls in Azure environment.
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Required Skills & Qualifications
o 10+ years in IT program/project management with multi-stream delivery experience.
o Proven success in EDI migration projects, cloud transition programs, and process improvement initiatives.
• Technical Knowledge:
o EDI standards (X12, EDIFACT), IBM Sterling B2B Integrator, legacy platforms (TrustedLink).
o Familiarity with Azure cloud services (IaaS, PaaS, networking, security).
• Skills:
o Strong vendor management and multi-team coordination.
o Expertise in cutover planning, transition governance, and managed services.
o Ability to design and implement SOPs, governance models, KPIs, and reporting frameworks.
o Proficiency in project management tools (MS Project, JIRA, ServiceNow).
• Certifications:
o PMP or equivalent preferred.
o ITIL Foundation for support governance.
o Azure Fundamentals (preferred).