Support Engineer

Hybrid in Atlanta, GA, US • Posted 21 hours ago • Updated 21 hours ago
Contract W2
Contract Corp To Corp
2 Years
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

  • Support Engineer

Summary

Hi,

Our client is looking for a Support Engineer (hybrid) at Atlanta, GA  a below is the detailed requirements.


Job title: Support Engineer

Location: Hybrid (Atlanta, GA)

Duration: Long term


Required Skills:

1.  MAWM, WMOS, SQL, Postman 
2.  Post-production application support experience
3.  Client centricity and Service mindset

Job Description:

 

  • Bachelor's degree or Master’s Degree in Computer science, or a related field, with minimum 10+ Years of relevant experience.
  • Must have  min 6+ years of prior WMS experience
  • Should have prior production support experience on incident/problem management, service request handling, working in SLA driven environment,
  • Must have min 1 year of MAWM experience
  • Must have  hands-on in resolving day to day issues
  • Should have prior experience in working in onsite offshore model
  • Should have excellent verbal and written communication skills to lead any issue triage, discussion independently , coordinating with other teams
    In a production support role, should be flexible to stretch as needed till issue is resolved
  • Hands on experience with excellent problem-solving skills and the ability to analyze issues, identify causes, and recommend solutions quickly
  • Strong analytical and problem-solving skills, with a proven track record of identifying and resolving complex billing issues.
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10120137
  • Position Id: 69741-10367-413819
  • Posted 21 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Atlanta, Georgia

Today

Easy Apply

Contract

Atlanta, Georgia

23d ago

Easy Apply

Contract, Third Party

Depends on Experience

Remote

2d ago

Easy Apply

Contract

40 - 45

No location provided

Today

Full-time

Search all similar jobs