Sr. IBM InfoSphere MDM Support Engineer

Responsibilities

• Write high level functional requirement documents.
• Work in Linux Operating Systems
• Develop scripts in PowerShell.
• Work in Git and GitHub for repositories.
• Work closely with Database Administrators to develop and execute SQL scripts.
• Create monthly reports for MDM applications.
• Work with client for task and ticket resolutions in MPI and MIDSP.
• Work on creating and deploying certificates on Windows and Linux systems.
• Work closely with Infrastructure teams like Server team (Linux, Windows) and Network team for maintenance and issue resolution.
• Execute full software development life cycle (SDLC) including experience in gathering requirements. and writing functional/technical specifications for complex projects.
• Experience developing, prototypes, mockup for users review and approval.
• Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements.
• Assist with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules.
• Design, develop, and implement test plans and test reports for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.
• Assist with UAT Testing, Test cases, Post Implementation testing.
• Provide defect and incident tracking information.
• Assist with implementation of Request for Change (RFC - application changes, infrastructure changes, etc.).
• Maintain/update system documentation as a result of system upgrades.
• Monitors applications both production and non-production environments.
• Provide application support for business client applications that are maintained by DTMB.
• Delivering product and service based upon the core concepts of software Development.

Required Skills

•  
• 8+ years of software development experience supporting enterprise-scale systems
• Strong hands-on experience with IBM InfoSphere MDM v14.x Standard Edition (Virtual MDM), including MDM data models, entities, transactions, batch processing, configuration, customization, and troubleshooting
• Hands-on experience with Apache Kafka

Desired Skills

• Strong understanding of MDM concepts and IBM MDM product capabilities, with the ability to understand, maintain, and enhance an existing MDM Standard Edition implementation built by a third-party vendor 
• 8+ years of Java / J2EE experience, including Java, JSP, and REST/SOAP-based services, with strong production troubleshooting skills 
• 5+ years of experience working with Linux/Unix operating systems, including command-line usage, log analysis, and system-level troubleshooting
• Hands-on experience with Apache Kafka, including topic creation and configuration, producer and consumer development, message flow troubleshooting, and understanding of Zookeeper and Kafka KRaft concepts using strimzi operator. Experience with batch processing using WildFly and Kafka
• Experience working with application servers such as WildFly, including application deployments, startup, configuration, health checks, and runtime issue resolution
• Experience integrating Kafka with WildFly-based applications and IBM MDM Standard Edition
• Proficiency in writing and optimizing SQL queries in Oracle and Microsoft SQL Server environments
• Strong Linux/Unix shell scripting skills (Bash), including automation and operational scripting
• Experience creating, scheduling, and maintaining CRON jobs for batch and scheduled processes
• Experience in development of Flowable is a strong plus
• Experience with CI/CD pipelines using Azuredevops, azure git repo, or similar tools
• Experience deploying and supporting applications in cloud and OCP containerized environments
• Familiarity with cloud platforms such as AWS and/or Azure
• Exposure to OpenShift and Kubernetes is a strong plus
• Experience with ELK / Elastic Stack for log monitoring and troubleshooting, including correlating logs across Kafka, WildFly, and MDM
• Experience working  with data and supporting mission-critical production systems
• Ability to independently own, maintain, and support complex systems with minimal external dependency"