INFT Solutions inc
Dice Job Match Score™
📊 Calculating match score...
Job Details
Skills
- Enterprise systems monitoring and incident response across Linux and Windows environments.
- Production operations support for online
- batch
- and file transfer systems.
- Batch job scheduling
- execution
- and failure analysis using enterprise schedulers such as BMC Control-M or equivalent.
- Root cause analysis and troubleshooting of system
- application
- and infrastructure issues.
- ITIL-aligned operational support
- including incident
- problem
- and service request management.
- Service desk and customer support skills
- including clear communication of technical issues to non-technical stakeholders.
- Operational documentation development and maintenance
- including runbooks and playbooks.
- Ability to work independently while coordinating with cross-functional technical teams.
- Strong written and verbal communication skills for documenting issues
- workflows
- and resolutions.
- Ability to support a 24x7 operations environment
- including on-call rotation.
- UNIX / Linux administration experience
- including CRON scheduling and shell scripting (BASH
- Perl).
Summary
Job Title: DSS System Administrator 4 (791969)
Location: Glen Allen, VA
Duration: 8+ months
System Administrator
The Systems Operations Contractor provides advanced operational and service desk support by responding to production problem reports, service requests, and project-related operational needs. This includes researching complex issues, communicating status and next steps to stakeholders, documenting activities in service management systems, and ensuring issues are resolved in accordance with established workflows and timelines.
The contractor maintains and updates operational documentation, including runbooks and playbooks, to ensure procedures remain accurate and effective. The role also involves consulting with application support, development, and operations teams to support system changes, new functionality, deployments, and ongoing production readiness. This includes reviewing technical documentation, identifying operational risks, and communicating potential impacts to management.
Participation in a 24x7 on-call rotation is required as part of a team-based operations model. The contractor is expected to manage multiple priorities, work independently with minimal supervision, communicate clearly with technical and non-technical stakeholders, and consistently demonstrate sound judgment, professionalism, and customer service orientation.
| Skill | Required / Desired | Amount | of Experience |
| Enterprise systems monitoring and incident response across Linux and Windows environments. | Required | 5 | Years |
| Production operations support for online, batch, and file transfer systems. | Required | 5 | Years |
| Batch job scheduling, execution, and failure analysis using enterprise schedulers such as BMC Control-M or equivalent. | Required | 3 | Years |
| Root cause analysis and troubleshooting of system, application, and infrastructure issues. | Required | 5 | Years |
| ITIL-aligned operational support, including incident, problem, and service request management. | Required | 3 | Years |
| Service desk and customer support skills, including clear communication of technical issues to non-technical stakeholders. | Required | 4 | Years |
| Operational documentation development and maintenance, including runbooks and playbooks. | Required | 3 | Years |
| Ability to work independently while coordinating with cross-functional technical teams. | Required | 5 | Years |
| Strong written and verbal communication skills for documenting issues, workflows, and resolutions. | Required | 5 | Years |
| Ability to support a 24x7 operations environment, including on-call rotation. | Required | 3 | Years |
| UNIX / Linux administration experience, including CRON scheduling and shell scripting (BASH, Perl). | Highly desired | 3 | Years |
| Familiarity with enterprise monitoring and alerting tools. | Desired | 2 | Years |
| Experience supporting large, multi-user enterprise environments. | Desired | 2 | Years |
| Knowledge of application lifecycle support and production readiness practices. | Desired | 3 | Years |
- Dice Id: 91166511
- Position Id: INFT 2499-1557-1771601262
- Posted 11 days ago
Company Info
About INFT Solutions inc
At INFT Solutions, we understand that technology is the backbone of modern businesses. Our goal is to empower companies with innovative, scalable, and future-ready solutions that drive efficiency and growth.
With a deep commitment to excellence, we provide end-to-end IT services, ensuring seamless integration of technology into your business operations. Whether you need application development, IT staffing, or cutting-edge digital transformation solutions, our expertise guarantees measurable success.
Partner with us to leverage industry-leading technologies and a customer-centric approach that delivers real results. Our team stays ahead of the curve, constantly evolving to meet the dynamic needs of businesses across diverse sectors. Let INFT Solutions be your trusted technology partner in achieving sustainable success.
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs