Product Manager – Trust & Safety

Our client, a leading global technology and online marketplace company, is looking to hire a Product Manager – Trust & Safety in Remote (US)

Pay Rate Range: $79/hr to $89/hr W2.

Responsibilities:

• Define the vision, strategy, and roadmap for Trust & Safety products focused on improving user safety across the platform.

• Lead cross-functional teams including Engineering, Data Science, Design, Operations, and Policy to successfully deliver product initiatives.

• Own and prioritize the product backlog based on customer needs, business impact, and organizational priorities.

• Define product goals, success metrics, and OKRs to measure business and customer outcomes.

• Partner with stakeholders across multiple teams to align on product strategy and execution.

• Evaluate customer pain points and emerging safety challenges to identify innovative product opportunities.

• Balance customer experience, business priorities, and technical constraints when making product decisions.

• Present product strategy, roadmap updates, and recommendations to senior leadership.

• Evaluate build, buy, or partner solutions to expand Trust & Safety capabilities.

• Develop scalable platform capabilities that proactively reduce safety incidents and strengthen trust within the community.

Requirements:

• 5+ years of Product Management experience.

• Prior experience in Product Management, Operations, or Engineering within Trust & Safety, Risk, Fraud, Security, or a related domain.

• Experience owning product strategy, roadmap development, backlog prioritization, and end-to-end product delivery.

• Experience working cross-functionally with Engineering, Data Science, Design, Operations, and Policy teams.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent written and verbal communication skills with the ability to influence technical and executive stakeholders.

• Experience building Machine Learning or AI-powered products or serving as a Technical Product Manager is highly preferred.

• Experience with hypothesis-driven product development, experimentation, and data-driven decision making.

• Ability to lead through ambiguity, manage competing priorities, and make high-impact product tradeoff decisions.

• Bachelor''s degree or equivalent practical experience.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.