Application Admin

Job Title: Application Administrator

Job Type- Contract

Job Location: Onsite Job (San Francisco, CA or New York City, NY)

Position Overview

GSPANN is seeking an experienced Application Administrator to support the administration, integration, assessment, and migration of SaaS and enterprise applications within a complex technology environment.

The ideal candidate will be a hands-on technology professional with broad experience administering SaaS platforms, supporting application integrations, and participating in application migration initiatives. This role requires the ability to quickly understand unfamiliar technologies, assess technical requirements, troubleshoot issues, and collaborate with business and technical stakeholders to deliver seamless application transitions with minimal disruption.

Key Responsibilities

• Assess application portfolios and develop technical approaches for application migration and transition activities.
• Evaluate application configurations, integrations, security requirements, user access, and data migration considerations.
• Configure, administer, and support SaaS and enterprise applications.
• Plan and execute application migrations, integrations, and data transfer activities.
• Collaborate with project managers, business analysts, application owners, and technical teams to identify dependencies, risks, and requirements.
• Perform technical discovery and research for unfamiliar applications and develop practical solutions.
• Support identity and access management, SSO, provisioning, security controls, and application access workflows.
• Coordinate application testing, troubleshoot technical issues, and support user acceptance testing.
• Develop and maintain technical documentation, migration runbooks, configuration guides, support procedures, and operational handoff materials.
• Support cutover planning, post-migration validation, issue resolution, and stabilization activities.
• Identify and communicate technical risks, dependencies, and potential business impacts throughout the application lifecycle.

Required Qualifications

• 5+ years of experience administering SaaS and enterprise applications.
• Hands-on experience with SaaS application configuration, administration, user management, security settings, and integrations.
• Experience supporting application migration, technology integration, enterprise transformation, or large-scale application transition initiatives.
• Strong understanding of application integrations, APIs, data migration concepts, SSO, identity management, and provisioning workflows.
• Experience troubleshooting application and integration issues across complex technology environments.
• Ability to quickly learn and administer unfamiliar applications and technologies.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work effectively with technical and non-technical stakeholders.
• Experience with enterprise change management, testing, cutover, and operational transition processes.

Preferred Qualifications

• Experience with Microsoft 365 and enterprise collaboration/productivity platforms.
• Experience administering project management, collaboration, communication, networking, or workflow SaaS platforms.
• Familiarity with identity and access management platforms and enterprise provisioning solutions.
• Experience working with SaaS APIs and third-party application integrations.
• Experience supporting enterprise technology integration or large-scale migration programs.
• Understanding of application security, access controls, and compliance considerations.

What Success Looks Like

• Successful application assessments and migrations within established project timelines.
• Accurate identification and resolution of technical risks, dependencies, and integration requirements.
• Minimal disruption to end users and business operations during application transitions.
• High-quality technical documentation and operational handoff materials.
• Effective collaboration across project, business, application, and technical teams.
• Successful stabilization and transition of applications into ongoing operations.