System Engineer (Mandarin)

Job Description

Here at OCI we're building the world's largest AI clusters and we're the fastest at bringing them to customers. The Strategic Customers, Engineering team (SCE) at OCI is tasked with managing the relationships with some of our most significant AI Infra customers, who are leading the innovation in AIML applications, and also the key drivers of our revenue.

We are looking for a highly skilled GPU systems engineer for validating GPU performance and scalability on customer-representative systems hosted within OCI. You will interact closely with OCI GPU teams & partners as well as internal hardware and software development teams to drive customer GPU deliveries, to enhance our AI infrastructure to deliver exceptional customer experience and peak performance. You will also collaborate and supporting internal and external stakeholders in diagnosing performance, benchmark-related issues.

Responsibilities

• Perform performance characterization on multi-GPU and multi-node systems
• Validate NCCL scalability across multi GPNodes/Clusters, Ensure benchmark results are correct, repeatable, and statistically valid
• Validate system configurations including GPU topology, PCIe, NVLink, NVSwitch, and network fabrics
• Compare measured NCCL performance against expected bandwidth and latency models
• Ensure GPU benchmarks are correctly validated against CPV
• Identify performance regressions across driver, firmware, CUDA, and NCCL releases
• Debug NCCL performance issues related to
  • GPU topology and affinity
  • Network interconnects (InfiniBand, RoCE)
  • CUDA, drivers, and system software
• Use NVIDIA profiling and debugging tools (Nsight Systems, Nsight Compute)
• Assist customers with benchmark setup, configuration, and best practices
• Provide actionable performance insights and recommendations
• Support and guide customer on system integration, performance testing and characterization
• Provide technical support for internal teams and external customers on benchmark and performance issues
• Collaborate and troubleshoot with service teams on architecture, driver, CUDA, NCCL, and networking related issues
• Reproduce and debug customer-reported performance problems
• Communicate findings clearly through reports, documentation, and presentations
• Support capacity program delivery and technical engagement & planning
• You will assist OCI service teams and partner teams like Nvidia in the root-cause of potential hardware or software bug
• Be the voice of customers to OCI's various cloud engineering teams

Qualifications

• BS or MS in Computer Engineering, Computer Science, or related field, with 6+ years in Cloud infrastructure space.
• Solid understanding of cloud services, especially around compute, network and storages, as well as GPU architecture fundamentals
• Experience with multi-GPU and distributed systems. Hands-on experience with market-leading GPUs or AI platforms spanning development, bring-up, test, and characterization
• Hands-on experience running and analyzing GPU benchmarks
• Proficiency in Python, Bash, or similar scripting languages
• Experience with modern server platforms across x86 and ARM architectures
• Experience scripting and customizing diagnostics, validation, and test workflows
• Experience with GPU supplier test code and open-source AI test and characterization tools
• Experience with system integration, validation, and performance characterization
• Demonstrated ability to debug and root-cause complex hardware and software issues
• Proven ability to provide cross-functional technical leadership and collaborate effectively with internal teams and external partners
• Experience in scripting and automation using tools like Ansible, Terraform, and/or Kubernetes
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and convey technical concepts to non-technical stakeholders
• Strong Linux skills with hands-on experience in Oracle Linux/RHEL/CentOS, Ubuntu, and Debian distributions, including system administration, package management, shell scripting, and performance optimization

Why Join Us?

• Be at the forefront of driving Oracle's cloud growth strategy in APAC
• Shape the direction and success of Oracle's largest opportunities outside the US.
• Collaborate with an elite team in a fast-paced, growth-oriented environment.
• Working on the most significant customer cases in the AI Infra space.
• Exposure to cutting-edge cloud and AI infra technologies.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.