Role: SAP Technical Support Engineer
Location: Remote
Interview Process: One Round of Virtual Interviews
Duration of the Contract: 12 Months
Possibility for Extension: Yes
Work Location: Role is 100% remote.
Candidate location: No SC residency required. Open to nationwide candidates.
W2 Contract
IMPORTANT INFORMATION: This position requires the candidate to be engaged exclusively on Maxpath Technologies’ W2 payroll. Engagements via 1099 or third-party/sub-vendor or Corp-to-Corp arrangements are not accepted.
Daily Duties / Responsibilities:
• Interact with DEA personnel and agencies to gather/develop functional and technical requirements and translate them into proposed business intelligence applications and reporting solutions.
• Coordinate with DEA personnel and agencies to design, develop, and maintain complex business intelligence reporting and analytical solutions using various Business Objects tools and techniques.
• Create and present prototypes to users as well as propose alternative solutions to legacy reports using different technologies and development techniques.
• Create requirements documents for approval by system owners and business users to be used in the development of reports and dashboards.
• Model, design, develop, test, and implement approved solutions in accordance with business reporting requirements.
• Provide daily support of the existing Business Objects reports and universes with a focus on performing root cause analysis and finding ways to increase efficiencies, improve user satisfaction, and reduce cost/time to maintain.
• Perform optimization reviews to consistently improve the universes, data structures, and to improve and streamline processes regarding data flow and data quality to improve data accuracy, viability, and value.
• Create detailed documentation, including data dictionaries, during the creation or modification of universes, reports, and dashboards.
• Assist business users in downloading and using data from Business Warehouse and Business Objects data to Crystal reports, dashboards, Excel, etc., for analysis and dissemination to internal and external users.
• Serve as a subject matter expert assisting STO with defining and developing treasury management, debt management, and investment management reports.
• Work with DEA personnel and agencies to determine the best approach to publish new dashboards to agency websites to promote transparency and access to information by the public.
• Work with DEA and DTO personnel to design, test, and implement a database to allow for the merging of SCEIS and Non-SCEIS data for the purposes of generating Business Objects reports and dashboards.
• Design, develop, and maintain interactive Tableau dashboards and reports to support business intelligence and analytics needs
• Manage Tableau Server/Online environments, including architecting, upgrading, publishing, security, user access, and data source management
• Design, develop, and maintain ETL workflows using Microsoft SSIS, Azure Synapse, etc
Required Skills (rank in order of Importance):
• 5+ Years of Experience with Business Objects architecture and components, and the design of complex web intelligence reports and dashboards.
• 5+ Years of Experience with design and development of business intelligence applications and reporting solutions in an SAP environment.
• 5+ Years of Experience developing complex web intelligence reports, dashboards, Crystal Reports.
• 5+ Years of Tableau Administration experience
• 3+ Years of Experience in the Public Sector
• Bachelor’s Degree
Preferred Skills (rank in order of Importance):
• Preference will be given to qualified candidates who have a working knowledge of SCEIS and existing state reporting requirements and standards.
• Experience with Microsoft SSIS (ETL Development and Data Integration)
Additional Skills
• Must have the ability to translate complex business requirements into technical requirements and ultimately into project deliverables.
• Must demonstrate a strong understanding of reporting and analyticsprinciples, theories, concepts, and techniques, including creating
reports/dashboards that enhance the user’s experience with SAP.
• Demonstrate a strong understanding of dimensional modeling and data warehousing concepts and methodologies.
• Have sound knowledge of business warehouse tools, techniques, structures, and connectivity/interaction with Business Objects.
Required Education/Certifications:
• Bachelor’s degree in computer science, information technology, mathematics, engineering, or related discipline;