SAP Customer Modernization (CIS / Utilities Transformation)

Phoenix, AZ, US • Posted 13 hours ago • Updated 13 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
12 Months
Occasional Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Billing
  • Customer Service
  • LMS
  • Learning Management
  • SAP
  • SAP HANA
  • SAP IS-U
  • Sales
  • Training And Development
  • Training Delivery
  • Presentations
  • CIS

Summary

Role: SAP Customer Modernization (CIS / Utilities Transformation)

Exp: 12+ Years

Location: Phoenix, Arizona (Hybrid)

Skills Required:

  • Bachelor's degree in education, Organizational Development, Business, Information Systems, or a related field (or equivalent experience)
  • Minimum of 5+ years of experience in training delivery, learning and development, or instructional facilitation, preferably in enterprise technology implementations
  • Demonstrated experience delivering training for large-scale ERP or CIS implementations in the utility industry
  • Hands-on experience implementing or training in Customer Information System (CIS) processes within utilities (customer service, billing, meter-to-cash, etc.)
  • Strong knowledge of SAP S/4HANA and SAP Service & Sales Cloud - V2 (Version 2)
  • Practical experience with BDEx Application for business data exceptions, exception management, and operational workflows in SAP utilities environments
  • Experience with Metering Field Services or COSMIC (Metering Application), including metering processes, field operations, device management, and integration with CIS/SAP systems
  • Knowledge of adult learning methodologies, instructional design best practices, and delivery of instructor-led/virtual/blended programs
  • Familiarity with Learning Management Systems (LMS) and digital learning tools
  • Experience in utility, energy, or regulated industries is highly preferred
  • Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90734850
  • Position Id: 9022073
  • Posted 13 hours ago
Contact the job poster
Amit Kumar

Amit Kumar

Sr Recruiter @ 3S Business Corporation Inc.
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