IA-DOM-DOIT-DIAL-INTS3-FileCloud Administrator

Engagement Type

Contract

Short Description

The

Iowa Department of Management (DOM) is seeking a skilled FileCloud Administrator with expertise in AWS and AWS VDI.

Complete Description

This position will renew on 7/1/26 through 6/30/27

Key: FileCloud Administration - 5+ years .



This role serves as the primary administrator for the DIAL

AWS GovCloud environment, overseeing essential platforms such as AMANDA,

FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to

managing these cloud-based systems, the position is responsible for FileCloud

administration, delivering comprehensive technical support to all FileCloud

users. By maintaining these critical environments, they help ensure reliable

operations and seamless user experiences across the organization.

The Iowa Department of Management (DOM) is seeking a skilled

Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and

FileCloud. This role is responsible for cloud infrastructure management,

monitoring, security and compliance, collaboration and support, and deployment.



Required Skill Set

Demonstrated through prior experience the ability to:





FileCloud administrator for handling staff onboarding, troubleshooting issues, and providing technical support to users.



Manage AWS infrastructure for VDI.



Knowledge of advanced system security methods

and techniques.



Complete assigned tasks, provide clear status

updates, adhere to quality standards, and work collaboratively.



Handle on-call nightly and weekend patching,

upgrades, and troubleshooting.



Excellent verbal and written communication

skills are essential for effectively collaborating with multiple teams.



Work independently with little supervision or

guidance.



Exhibit initiative by proactively learning new

systems, processes, and aspects of business functionality independently.

Requirements



Broad experience with cloud adoption, including

application readiness assessment, prototyping of new environments, server

builds, data migration.



Experience as an enterprise systems

administrator in a client or server environment, including deployment

automation tools.



Experience in a customer-facing capacity,

support, or consulting role



Experience with cloud service provider offerings

like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform

(Google Cloud Platform)



Experience with design and implementation of

distributed systems architecture on private or public cloud infrastructure



Experience with troubleshooting very complex

distributed environments pertaining to connectivity & app performance and

monitoring tools & offering



Experience working with cloud platforms



Extensive knowledge of systems including

Hardware, software, networking, and storage



High-level

strategic planning & advice to an entity that will allow for the successful

adoption or migration of Cloud-based technologies or services



Performance tuning of cloud environments.



Robust proficiency in Windows, Linux & CLI

with 1-2 years of experience in VM infrastructure



Strong written and oral communication skills



Technical knowledge of infrastructure components

such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net,

and IT security

Required/Desired Skills

Skill	Required/Desired	Amount	of Experience
FileCloud Administration experience handling staff onboarding, troubleshooting issues & providing technical support to users.	Required	8.0	Years
Demonstrated through prior experience the Ability to Manage AWS infrastructure for VDI.	Required	5.0	Years
Demonstrated through prior experience the Ability to Manage AWS infrastructure supporting business applications.	Required	5.0	Years
Demonstrated through prior experience the Knowledge of advanced system security methods and techniques.	Required	5.0	Years
Demonstrated through prior experience the ability to Complete assigned tasks, provide clear status updates, adhere to quality standards & work collabo	Required	5.0	Years
Demonstrated through prior experience the ability to Handle on-call nightly and weekend patching, upgrades, and troubleshooting.	Required	5.0	Years
Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams.	Required	5.0	Years
Work independently with little supervision or guidance.	Required	5.0	Years
Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently.	Required	5.0	Years