Salesforce Functional Lead

Position: Salesforce Functional Lead
Location: Denver, CO
Duration: 6 Months (Contract)

Role Overview

We are seeking an experienced Salesforce Functional Lead to drive the functional design, implementation, and optimization of Salesforce solutions. This role will work closely with business stakeholders, product owners, and technical teams to translate business requirements into scalable Salesforce designs while ensuring successful delivery across releases.

Key Responsibilities

• Lead functional ownership of Salesforce implementations across Sales and Service Cloud

• Translate complex business requirements into clear, scalable Salesforce functional designs

• Conduct stakeholder workshops and discovery sessions to define scope, objectives, and solution approach

• Collaborate with Business Analysts to document business processes, user stories, and functional specifications

• Provide functional guidance during configuration, customization, and solution design phases

• Support release management activities including UAT planning, execution, defect triage, and regression testing

• Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity

• Ensure adherence to Salesforce best practices and governance standards

• Participate in Agile ceremonies and actively use Jira for backlog tracking and sprint management

Required Qualifications

• 8–10 years of hands-on experience working on the Salesforce platform

• Strong understanding of CRM business processes, particularly Sales and Service

• Proven experience leading functional design and stakeholder engagement

• Solid knowledge of Salesforce data model, objects, relationships, and data flows

• Experience supporting UAT, release cycles, and post-deployment activities

• Familiarity with Agile methodologies and Jira tools

• Excellent communication, presentation, and stakeholder management skills

Preferred Qualifications

• Experience or exposure to Salesforce Manufacturing Cloud

• Salesforce certifications (e.g., Sales Cloud Consultant, Service Cloud Consultant, Business Analyst) are a plus