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Salesforce Field Service Lightning Cosultant Key Requirements Lead discovery sessions to understand and map field service processes such as work order management, scheduling & dispatch, inventory/parts management, service appointments, warranties, entitlements, and SLAs. Design end-to-end FSL solutions including Work Types, Service Resources, Territories, Skills, Operating Hours, Scheduling Policies, Optimization, Mobile flows, and offline capabilities. Define scalable data models and guardrails
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