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Desktop Support Engineer

Charlotte, NC, US • Posted 11 hours ago • Updated 11 hours ago

Contract W2

Contract Corp To Corp

1 Year

No Travel Required

On-site

Depends on Experience

Galaxy i Technologies, Inc.

Fitment

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Job Details

Skills

Desktop Management - Infrastructure Services (IS) Experience Required: 4-6

Summary

Job Title : Desktop Support Engineer

Location : Need to be local to Charlotte, NC

JD :

Role Name - Desktop Support Engineer

ROLE_DESCRIPTION -

Relevant Experience
(in Yrs)
4-6 Years
Technical/Functional Skills
Desktop Support
Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills
Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills, Good Personality / Present ability
Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
Experience in managing VIP clients
Printer Support and Troubleshooting.
Device Validation
Visual inspection of devices as requested
Device Inventory capabilities and physical comparison to inventory lists
Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection ID's and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Identify and report audible errors and system failures
Is good Team player to work collaboratively with other team member
Good Customer/Vendor handling skills

Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 4-6

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10374872
Position Id: 37371-43206-1794412545
Posted 11 hours ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.

Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.

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