Business Analyst (Onsite)

Job Title: Business Analyst (Onsite)

Location: Columbia, MD
Duration: Full-Time

About the Role

We are seeking a detail-oriented and motivated Business Analyst to join our team for an exciting initiative supporting Maryland State Department applications. In this role, you will serve as a key liaison between business stakeholders and technical teams, helping translate business needs into impactful, user-centered solutions.

You will collaborate closely with product owners, developers, UI/UX designers, QA teams, and state stakeholders to ensure successful delivery of modern, data-driven and AI-enabled applications that improve operational efficiency and user experience.

Key Responsibilities:

• Requirements & Stakeholder Management
  • Lead requirements for elicitation sessions with stakeholders and translate business needs into clear user stories, functional specifications, and acceptance criteria.
  • Act as a trusted advisor to business partners, ensuring alignment between business objectives and technical delivery.
• Process Analysis & Optimization
  • Analyze current business processes, identify gaps, and recommend data-driven and AI-enabled improvements to enhance efficiency and user experience.
  • Develop process flows, gap analyses, and use cases to support solution design.
• Agile Delivery Support
  • Actively participate in Agile/Scrum ceremonies including Sprint Planning, Backlog Grooming, Daily Stand-ups, Reviews, and Retrospectives.
  • Manage and refine product backlogs in Azure DevOps, ensuring stories are well-defined, prioritized, and ready for development.
  • Support sprint execution by clarifying requirements, managing scope changes, and maintaining alignment across teams.
• Cross-Functional Collaboration
  • Partner with UI/UX and development teams to help design intuitive, AI-driven interfaces and intelligent workflows.
  • Collaborate with QA teams to define test scenarios, support UAT, and validate that delivered solutions meet business expectations.
• Performance & Documentation
  • Define KPIs, success metrics, and business rules to measure product performance and value realization.
  • Create and maintain key documentation including BRDs, user stories, process diagrams, sprint artifacts, and technical handoff materials.

Required Qualifications

• Bachelor's degree in business administration, Information Technology, or related field.
• 3+ years of experience in business analysis, project coordination, or similar roles.
• Strong analytical skills with the ability to gather requirements, evaluate data, and propose practical solutions.
• Excellent communication and interpersonal skills, with experience working across cross-functional teams and stakeholders.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Hands-on experience with project and delivery tools such as Azure DevOps, JIRA, MS Project, and MS Visio.
• Detail-oriented mindset with a commitment to quality and accuracy.

Nice to Have

• Agile certifications such as CSM or SAFe.
• Familiarity with ADA regulations and web accessibility standards.
• Experience supporting accessibility testing and compliance validation.

Why Join Us?
You ll be part of a collaborative, forward-thinking team delivering impactful solutions for Maryland State Department applications. This role offers hands-on involvement in meaningful projects that leverage modern technology to improve public services. We provide a supportive environment where your ideas are valued, your expertise makes a difference, and you ll have opportunities to grow professionally while contributing to real-world outcomes.

If you re passionate about business analysis, technology, and creating positive changes in the public sector, we encourage you to apply.