Technical Program Manager

Job#: 3036271

Job Description:
Technical Program Manager

Location: Foster City, California (Onsite)
Employment Type: Contract

Role Overview

An Advanced Hardware Engineering (AHE) team is seeking a Technical Program Manager to lead AHE Operations, including quarterly planning, budgeting, and various operational improvement initiatives. The role involves leading the definition, development, and rollout of AI automation tools to enhance productivity for TPMs and Engineering. The position requires cross-functional collaboration with teams across hardware, firmware, software, vehicle engineering, procurement, and manufacturing to deliver AHE systems end-to-end.

Key Responsibilities

• Lead AHE Operations, including the quarterly planning process, budgeting, and other operational improvement initiatives such as developing systematic approaches to JIRA planning and issue management frameworks.
• Lead the definition, development, and rollout of AI automation tools to elevate productivity via agentic integration across JIRA, Confluence, Slack, Google Suite, and other IT tools.
• Own the team's JIRA hygiene and issue-resolution targets, supporting the team in resolving critical issues and cross-team requests.
• Work with cross-functional teams to streamline firmware configuration for all projects across different target configuration phases.
• Collaborate by inviting diverse perspectives to ensure all voices are heard and valued in decision-making.
• Develop and maintain standard reports and one-pagers to communicate program status, risks, issues, and achievements to key stakeholders and leadership.

Required Qualifications

Education: BS/MS degree in computer science, engineering, or equivalent job experience.

Experience: At least 6 years of experience in Technical Program Management with a strong track record of leading and delivering complex cross-functional programs across hardware and/or software.

Technical Skills: Hands-on familiarity with end-to-end product development processes with proficiency in tools required to manage complex programs (i.e., Gantt charts, risk tracking and reporting, Smartsheet, JIRA, etc.). Proven understanding of Large Language Models (LLMs), prompt engineering, and AI tools. Proficiency in agentic coding workflows using Integrated Development Environments.

Preferred Qualifications

• Proven experience with building AI-based solutions in the SMB/Enterprise spaces to automate workflows across JIRA, Confluence, Google Suite, Slack, and other productivity tools.
• Previous product development Operations Program Management experience spanning areas such as budgeting, organization-wide planning cycles, risk management, reporting (JIRA, dashboards), and process development.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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