Job#: 3032574 Job Description: Data Center Technician
Location: Seattle, Washington (Onsite)
Employment Type: Contract
Role Overview
As a Data Center Technician, you will be a primary resolver for the support team. You will be responsible for troubleshooting and resolving complex hardware infrastructure issues. This role requires creating and maintaining documentation on supported technologies and effectively passing down knowledge to junior staff. You will work autonomously to resolve most support issues and act as the initial escalation point for junior technicians.
Key Responsibilities
- Troubleshoot and resolve complex hardware infrastructure issues.
- Create and maintain documentation for supported technologies.
- Train and pass down knowledge to junior staff.
- Handle remote system administration tasks as part of a virtual team.
- Automate tasks with scripts when necessary.
- Execute small projects independently and assist in planning larger local projects.
- Act as the initial escalation point for junior technicians.
- Understand all aspects of the equipment you support.
Required Qualifications
Experience: Must possess skills in troubleshooting and resolving hardware infrastructure issues.
Technical Skills: Basic to intermediate system administration skills are required. The ability to automate tasks with scripts is necessary.
Work Environment
This role requires the capability to work various shifts for the duration of the contract. The potential shifts include day and night schedules, from Sunday to Wednesday or Wednesday to Saturday.
Compensation & Benefits
The compensation for this position is between $20.00 and $26.00 per hour. Further details on benefits will be provided to eligible employees.
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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