Technical Product Manager

A globally leading consumer device company based in Cupertino, CA is seeking a Technical Program Manager to support the development of Expert — an AI/ML-powered decision support web application transforming how Channel Sales teams surface insights and act on data. You will sit at the intersection of AI/ML, data, and business strategy — translating complex technical capabilities into elegant, impactful product experiences. You bring deep technical fluency, strong product instincts, and the ability to earn the trust of world-class engineers, data scientists, and business stakeholders alike.

Job Responsibilities:

• Drive product and technical vision — Support Expert''''s roadmap from AI/ML investments to user-facing features. Define the product strategy, not just the feature backlog. Create PRDs, translate into Epics, stories, and tasks, while participating in all agile ceremonies to execute.
• Lead AI/ML feature strategy — Translate business problems into well-defined AI/ML opportunities. Define success criteria, data requirements, and evaluation frameworks. Partner closely with ML engineers and data scientists to guide features from concept to production.
• Simplify the complex — Distill intricate technical and strategic concepts into clear, persuasive language for diverse audiences — translating trade-offs up to leadership and business context down to engineering teams.
• Advocate for the user — Lead discovery with Channel Sales teams through qualitative research, usability testing, and quantitative usage analysis. Ground every investment in demonstrated user need and bring that evidence into technical discussions.
• Keep business tied to all decisions — Define product KPIs and leverage data to drive independent analysis and informed prioritization. Design the instrumentation layer that enables experimentation and outcome measurement.
• Build trust through depth — Engage in technical discussions and write specifications at a level that earns genuine credibility with engineering and data science partners.

Minimum Qualifications:

• BS/MS in Computer Science, Software Engineering, Data Science, Machine Learning, or a related technical discipline — or equivalent experience.
• Strong technical background with hands-on experience in AI/ML product development, data-intensive platforms, or software engineering. 
• 5+ years of product management experience, including 3+ years on AI/ML products or data-intensive platforms shipped at scale.
• Hands-on experience shipping production AI/ML features — including defining success criteria, supporting deployment, and measuring outcomes.
• Demonstrated experience with LLM-powered products: built or shipped at least one feature leveraging LLMs, RAG, or generative AI in a production context.
• Data fluency; comfortable working directly with data to explore, analyze, and support independent decision-making.
• Experience writing clear, detailed product and technical specifications that engineering teams can build from directly.
• Demonstrated ability to engage meaningfully in technical planning and design discussions, and to evaluate engineering trade-offs.
• Track record of owning both product outcomes and AI/ML performance metrics simultaneously.
• Strong written and verbal communication skills with the ability to flex between highly technical and executive audiences.

Preferred Qualifications:

• MS or PhD in Computer Science, Machine Learning, Data Science, NLP, or related technical field.
• Familiarity with agentic AI concepts and emerging AI system design patterns.
• Background in enterprise sales analytics, revenue intelligence, or channel partner ecosystems.
• Familiarity with vector databases and semantic search systems.
• Experience defining or working with LLM evaluation approaches and quality measurement.
• Familiarity with data pipeline orchestration, streaming architectures, and real-time feature serving.



Type: Contract
Duration: 2 months with extension
Work Location: Austin, TX or Cupertino, CA (hybrid)
Pay Rate: $97.00 - $112.00 ph (DOE)