K-Tek Resourcing LLC
K-Tek Resourcing LLC

Voice Engineer With IPT

Salisbury, NC, US • Posted 10 hours ago • Updated 10 hours ago
Contract W2
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • Billing
  • Break/Fix
  • Field Service
  • IPT
  • MGCP
  • Management
  • Repair
  • SCCP
  • SIP
  • Telecommunications
  • Unity
  • VAS
  • Wireless Communication
  • Enterprise
  • Infraturcture
  • CUBE
  • WXCC
  • CUCM
  • SME
  • Voice Gateways
  • UCaaS
  • telecom
  • Call usage
  • Data usage
  • Plans
  • Billing issue
  • Phone issues
  • Infra Issues
  • Call Path Issues
  • Call Issus
  • Voice Engineer

Summary

Position: Voice Engineer With IPT

Location: Salisbury, NC - Onsite

Job Description:

  1. Management of Telecom expense of a client with over 10 K Users.
  2. Procure new devices for users and design/deploy solution of IPT infra issues.
  3. Handle Critical IPT Voice requirements
  4. Need to answer user calls basis enquiry, request and complaints on Call usage, Data usage, Plans, VAS, Billing issue, Coverage related issues.
  5. Answer queries related to IPT Phone issues , Infra Issues, Call Path Issues for example phone Issues, Call Issus etc
  6. Coordinate with OEM, Field Services, Local IT Ops for Loaner and Spare device management, Repair and Break-Fix Services
  7. Follow up with vendors.

Ensure timely resolution of Incidents and tasks.

Understanding of common IPT telecom terminologies and services

Understanding of voice, data and/ or wireless services

Understanding of IPT Enterprise Infraturcture ex CUBE, WXCC, CUCM, UNITY, SME, Voice Gateways, SIP,SCCP, MGoogle Cloud Platform, UCaaS.

Relevant experience on IPT, UCaaS

Should have worked with global customers

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10411276
  • Position Id: 8958847
  • Posted 10 hours ago

Company Info

About K-Tek Resourcing LLC

Vision

To be a trusted partner and advisor to our customers

Mission

At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

Who We Are & What We Do

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".

Values

-Commitment to our customers success through Integrity

-Excellence through Quality

-Growth through customer value creation

About_Company_One
Go to company profile
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs