ServiceNow Developer Lead / CSM Solution Architect
Contract W2
Contract Corp To Corp
24 Months
No Travel Required
On-site
Depends on Experience
Galaxy i Technologies, Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- erviceNow_Customer Service Management
- ServiceNow
- CSM
- ITSM
Summary
Job Title : ServiceNow Developer Lead / CSM Solution Architect
Location : Reston, VA- 100% ONSITE
JD :
Role: Service now developer lead
Primary Skills: Digital : ServiceNow_Customer Service Management
Skills: ServiceNow, CSM, ITSM
Experience Required: 10-12 Year
Role Descriptions:
• Bachelor’s degree in computer science/engineering/information systems or similar technical area. (Master’s degree is a plus).
• At least 10+ years of experience in IT covering at least five years of the following areas: Service now ISTM, CSM, architecture, requirements & design, development, testing, application support.
• 1+ year building data processing and ETL solutions, Tableau/Power BI for visualization along with ML experience preferred
• 4+ years of MSO/Telecommunications experience with a good blend of functional and technical skills in enterprise BSS systems and Solutions architecture.
• 4+ years of experience architecting and designing large scale Enterprise solutions.
• 2+ years of experience implementing or integrating complex systems and platforms including COTS, SaaS and 3rd party solutions using industry standard frameworks and technologies
• 2+ years of experience in an Architecture group working on a broad spectrum of end-to-end strategic solutions and roadmaps
• Hands on system development and integration design experience/background (Angular, Spring, Spring Boot, J2EE, API Gateway, MySQL, Distributed systems architecture).
• Experience and knowledge of BSS, OSS, IT, and industry standards in one or more of standards such as TMF, MEF, ITIL, IETF, IEEE is highly desired.
• Strong Communication & interpersonal skills: Communicates effectively at both the leadership and developer levels and needs to have strong communication and Leadership skills with the proven ability to lead large matrix managed technical teams that may include multiple vendors
• Experience in AI technologies including LLMs, co-pilot is preferred
Primary Skills: Digital : ServiceNow_Customer Service Management
Skills: ServiceNow, CSM, ITSM
Experience Required: 10-12 Year
Role Descriptions:
• Bachelor’s degree in computer science/engineering/information systems or similar technical area. (Master’s degree is a plus).
• At least 10+ years of experience in IT covering at least five years of the following areas: Service now ISTM, CSM, architecture, requirements & design, development, testing, application support.
• 1+ year building data processing and ETL solutions, Tableau/Power BI for visualization along with ML experience preferred
• 4+ years of MSO/Telecommunications experience with a good blend of functional and technical skills in enterprise BSS systems and Solutions architecture.
• 4+ years of experience architecting and designing large scale Enterprise solutions.
• 2+ years of experience implementing or integrating complex systems and platforms including COTS, SaaS and 3rd party solutions using industry standard frameworks and technologies
• 2+ years of experience in an Architecture group working on a broad spectrum of end-to-end strategic solutions and roadmaps
• Hands on system development and integration design experience/background (Angular, Spring, Spring Boot, J2EE, API Gateway, MySQL, Distributed systems architecture).
• Experience and knowledge of BSS, OSS, IT, and industry standards in one or more of standards such as TMF, MEF, ITIL, IETF, IEEE is highly desired.
• Strong Communication & interpersonal skills: Communicates effectively at both the leadership and developer levels and needs to have strong communication and Leadership skills with the proven ability to lead large matrix managed technical teams that may include multiple vendors
• Experience in AI technologies including LLMs, co-pilot is preferred
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10374872
- Position Id: 36075-43206-1786720220
- Posted 6 hours ago
Company Info
About Galaxy i Technologies, Inc.
Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.
Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.
Careers
Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.
Careers
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