Role: SAP S/4 Service Lead
Experience: 15+ years in SAP Service (CS / PM / S/4 Service)
Location: Remote
Mandatory Qualifications:
Experience Needed: Minimum 15 years of overall experience in SAP Service domains.
• SAP S/4HANA Service – *Field Service with Advanced Execution* : Demonstrated, hands-on implementation experience is mandatory.
• Legacy SAP Foundation: Prior experience delivering SAP CS (Customer Service) and/or SAP PM (Plant Maintenance) projects.
• Project Track Record: Minimum of 2 full-lifecycle SAP S/4 Service implementation projects.
• Travel: Willingness and availability to travel to Midwest client locations as project needs require.
Service Contract Management: Contract creation, billing plans, entitlement validation, and renewal lifecycle.
• Service Quotation: Quote-to-order processes, pricing strategies, and approval workflows.
• S/4 Service Order: End-to-end service order processing, status management, and integration with logistics.
• Functional Location (FL) & Equipment: Master data design, hierarchy modeling, serialization, and installed base management.
• DIP Profile (Dynamic Item Processor): Configuration for resource-related billing, characteristic mapping, and quotation/billing flows.
• Confirmations: Time, material, and service confirmations across desktop and mobile field execution.
• Maintenance Order: Planning, scheduling, execution, and settlement, with PM/CS interoperability.
• CATS Integration: Cross Application Time Sheet integration with Service/Maintenance orders for labor capture.
• Parts Planning & Execution: Parts requirement determination, reservation, picking, dispatch, and field consumption.
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