Role- Onsite Delivery Head
Location- Houston, TX
Job Details-
We are seeking a seasoned Senior IT Delivery Leader with 22+ years of experience to lead large-scale, multi-program delivery engagements across multiple client stakeholders. This role requires strong expertise in customer relationship management, strategic growth, P&L ownership, and operational excellence.
The ideal candidate will drive delivery governance, client satisfaction, revenue growth, and margin improvement while managing distributed global teams.
Key Responsibilities
- Delivery & Program Leadership
- Client & Stakeholder Management
- Business Growth & P&L Ownership
- Own revenue, margin, and account profitability
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- 4.People Leadership
- Lead global delivery teams (onshore/offshore model).
- Mentor Delivery Managers, Program Managers, and Architects.
- Operational Excellence & Transformation
- Drive process maturity (ITIL, Agile, DevOps, SAFe).
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Required Qualifications
- 20+ years of IT industry experience.
- Proven track record managing multi-million-dollar accounts.
- Experience handling multiple concurrent programs and global teams.
- Strong expertise in stakeholder management and executive communication.
- Experience in digital transformation, cloud, data, or enterprise applications.
- Demonstrated success in revenue growth and margin expansion.
Preferred Qualifications
- Experience in industries such as Energy, Waste Management, Manufacturing, BFSI, or Distribution.
- PMP / SAFe / ITIL certifications.
- MBA or equivalent leadership training.
Key Competencies
- Strategic Thinking
- Commercial Acumen
- Executive Communication
- Conflict Resolution
- Negotiation & Influence
- Operational Discipline
- Customer-Centric Mindset
Leadership & People Management: Experience in leading multi-geography teams with strong mentorship capabilities.
Client & Stakeholder Management: Strong negotiation, communication, and relationship-building skills.
Agile & DevOps Knowledge: Familiarity with Agile methodologies, DevOps practices, and modern delivery frameworks.
Problem-Solving: Ability to handle escalations, drive resolutions, and proactively identify improvement areas.
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