Senior DevOps Engineer/ NYC/Hybrid

About the Company
Our Client is a retail loyalty and marketing platform that helps brick-and-mortar stores increase customer retention and sales. It captures item-level transaction data, builds customer profiles, and uses AI to deliver personalized rewards, digital coupons, and targeted marketing campaigns. They integrate with point-of-sale systems to provide real-time analytics, automate loyalty programs, and improve customer engagement at checkout.

Position Overview
We are seeking an experienced Senior Devops Engineer to design, build, and maintain our hybrid infrastructure, which spans both cloud and on-premises environments. This role is hands-on and involves managing IoT devices at scale, developing tools for system deployment and monitoring, and leading modernization projects from design through production. You will collaborate with cross-functional teams to ensure the development of reliable, secure, and scalable systems, while mentoring teammates and driving best practices in infrastructure engineering.

What you'll do:

• Design, build, and maintain infrastructure for both cloud-based and on-premise environments, ensuring reliability, security, and scalability
• Develop and introduce tools to enhance the deployment, management, and monitoring of customer premise equipment, IoT devices and backend systems.
• Manage system architecture and modernization projects, driving them from design through implementation to production operations
• Enhance observability and monitoring of infrastructure and IoT devices, developing both custom tooling and utilizing off the shelf offerings
• Implement secure connectivity solutions to ensure resilient and safe device-to-cloud communication
• Mentor and guide team members, sharing best practices in infrastructure, monitoring, and system design
• Partner with DevOps and development teams to integrate infrastructure with CI/CD pipelines, ensuring smooth deployments and upgrades

What you have:

• 5+ years of experience in Infrastructure Engineering, SRE, or DevOps roles
• B.Sc. in Computer Science or equivalent
• Strong experience managing servers and/or IoT devices at scale
• Software development skills relating to building infrastructure (Python)
• Hands-on expertise with a variety of AWS services
• Proven ability to manage and secure hybrid (Cloud + On-Prem) infrastructure
• Familiarity with Infrastructure as Code (Terraform, Ansible, CDK etc.) for automation and system consistency
• Strong Linux systems and networking knowledge (docker, firewalls, load balancers and VPNs)
• Solid background in monitoring, alerting, and troubleshooting large-scale distributed systems
• Strong problem-solving skills and ability to operate in fast-paced, production-critical environments
• Excellent communication skills in English; team-oriented and proactive mindset

Preferred Qualifications:

• Experience with AWS IoT offerings, such as GreenGrass v2
• Knowledge of best practices of secure infrastructure design
• Experience with managing edge devices at scale