Need Business Process Reengineering || Hybrid in Lansing, MI

Job title: Business Process Reengineering
Client: State of Michigan
Location: Lansing, MI
Work mode: Hybrid
Interview mode: Virtual

Note: Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule).

Key Responsibilities:
Process Analysis & Improvement:
Review and document current grant-related business processes and workflows.
Identify opportunities for process optimization and recommend improvements.
Analyze federal policy changes and advise OES on necessary application updates.

Stakeholder Engagement & Communication:
Facilitate meetings with business stakeholders, technical teams, and external consultants.
Act as the primary point of contact for field consultants regarding application issues.

Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison:
Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination:
Lead and mentor a team of business analysts.
Delegate tasks effectively and ensure alignment with project goals.
Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management:
Maintain comprehensive documentation on the project SharePoint site.
Ensure all process changes and decisions are well-documented and accessible

Required Skills & Qualifications:
Candidate with Prior State experience is required.
2 + years of proven experience as a business process reengineer.
2 + years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.