Chicago, Illinois
•
30+d ago
The Team : As a Customer Experience Lead Software Engineer on the Advisor Workstation/DAS team, you are the advisor's advocate and the technical owner of complex, cross-system issues impacting usability, performance, functionality, and observability. You will lead the design and deployment of agentic, AI-driven automations that proactively resolve and prevent recurring client issues. Your work will focus on automation, rapid diagnosis, and systemic fixes that improve customer experience. This po
Full-time
USD 114,100.00 - 193,975.00 per year




