Senior IBM Netcool / Omnibus Engineer

SOFT's client located Remotely is looking for a Senior IBM Netcool / Omnibus Engineer for a long term contract assignment.

Qualifications:
Senior IBM Netcool/Omnibus Engineer

Position Overview
We are seeking an experienced Senior IBM Netcool/Omnibus Engineer to join our team. The ideal candidate will possess deep technical expertise in IBM Netcool/Omnibus event management platforms, strong Linux administration skills, and Oracle database knowledge. This role is critical in maintaining and optimizing our enterprise event management infrastructure and ensuring seamless integration with our broader IT ecosystem. This Engineer will be a critical resource in an active migration and deployment of the environment.

Key Responsibilities
Event Management & Platform Administration
Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management
Develop and optimize ObjectServer configurations, triggers, and automation procedures
Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio
Monitor platform performance and implement tuning strategies to ensure optimal operation
Manage probe configurations for multi-vendor monitoring tool integration
Technical Operations
Administer Linux systems (RHEL) hosting Netcool/Omnibus components
Understanding of Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases
Implement and maintain high availability and disaster recovery solutions
Execute system upgrades, patching, and maintenance activities with minimal downtime
Troubleshoot complex technical issues across the event management stack

Integration & Automation
Design and implement webhook integrations with third-party monitoring and ITSM platforms
Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python..), and middleware technologies
Create automation workflows to streamline event processing and incident management
Collaborate with Observability teams to onboard new monitoring sources

Best Practices & Documentation
Apply ITIL-aligned event management best practices
Develop and maintain comprehensive technical documentation, runbooks, and operational procedures
Establish and enforce naming conventions, coding standards, and configuration management practices
Participate in change advisory board reviews and ensure proper change management protocols

Required Qualifications

Technical Skills
5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)
Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus
3+ years of Linux system administration experience (user management, file systems, networking, security)
Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring)
Proficiency in scripting languages: Bash, Python, or Perl
Experience with event correlation techniques and alert management strategies

Professional Knowledge
Solid understanding of event management best practices and ITIL principles
Knowledge of network protocols (SNMP, Syslog, HTTPS/REST APIs)
Familiarity with monitoring concepts: thresholds, baselines, anomaly detection
Understanding of enterprise IT infrastructure (networks, servers, applications, databases)

Soft Skills
Excellent problem-solving and analytical abilities
Strong communication skills with ability to explain technical concepts to non-technical stakeholders
Ability to work independently and collaboratively in a team environment
Experience working in 24/7 production environments with on-call rotation participation

Responsibilities:
Preferred Qualifications
Highly Valued Experience
Dynatrace integration: Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace's AI-powered problem detection
ServiceNow integration: Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows
Experience with webhook architectures and RESTful API integrations
Knowledge of additional Observability and Enterprise Data Center tools (Splunk, Control-M)
IBM Netcool Impact or OMNIbus Process Control scripting
Experience with IBM Cloud Pak for AIOps
ITIL v3 Foundation certification or higher
Additional Assets
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
IBM certifications related to Netcool/Tivoli products
Work Environment
Hybrid/Remote options available depending on location
Participation in on-call rotation as needed
Occasional after-hours maintenance windows
Fast-paced, mission-critical environment

Please refer to the Position ID when inquiring about a job posting or sending in your resume.

***INDEPENDENT CONSULTANTS ONLY! NO THIRD PARTIES/NO SUB CONTRACTORS***