Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Manager, Information Technology
About your role You will lead a team building modern billing and payment applications using current technologies in an open, agile environment. You will drive delivery, quality, and continuous improvement while collaborating across development, operations, project management and account teams to ensure efficient client implementations.
What you'll do - Oversee the full software development lifecycle for a group of developers and testers in an agile environment.
- Maintain relationships with internal and external partners during implementations to ensure critical issues receive prompt management attention.
- Lead teams to implement clients in a time-driven, efficient manner and be accountable for the technical quality, security and defect-free delivery of work in your domain.
- Mentor technical staff during projects; work with each resource to define career paths and identify appropriate training. Responsible for hiring, training, staff development, performance appraisals, corrective action and pay review of technical personnel.
- Coordinate with internal Fiserv groups (Development, Database Engineering, Project Management, Account Management, Distributed Systems Operations, Network Engineering) to identify and implement improvements to the client implementation process.
- Develop and establish department standards and procedures; recommend efficient practices for implementing new or upgraded products, and evaluate/report progress and results.
- Provide support to Sales Support teams to assist in closing new or renewed business and maximize Fiserv's ability to implement.
Experience you'll need to have - 7+ years of professional experience in an Information Technology role and environment required.
- Previous leadership or management experience required (hiring, development, performance management).
- 3+ years experience developing Microservices and leading teams building microservices-based architectures.
- 2+ years experience in relational databases (MS SQL Server, Oracle), SSRS, HTML, XML, FTP and Microsoft Office Suite.
- Proven ability to determine implementation approach/methodology for assigned projects based on established guidelines and to develop an appropriate strategy to meet objectives.
- Experience with Java, IBM MQ, Microservices/APIs and Kafka.
- Bachelor's degree or a minimum of 10 years of relevant experience required.
Experience that would be great to have - Experience working in the Financial Services industry or specifically with Fiserv products and services is a strong plus.
- Good understanding of troubleshooting methodology.
How you'll work - This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel - Approximately 10% travel off-site or to other office locations is expected.
Sponsorship - You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.
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Salary Range $109,000.00 - $182,400.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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