Product Manager - Sales and Support Tech with Generative AI / Agentic AI experience

San Jose, CA, US • Posted 10 hours ago • Updated 1 hour ago
Contract Independent
Contract Corp To Corp
Contract W2
On-site
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Product Management
  • Sales & Support tech experience
  • Generative AI / Agentic AI solutions
  • AI/ML frameworks
  • Azure OpenAI or Amazon BedRock

Summary

Role: Product Manager - Sales and Support Tech with Generative AI / Agentic AI experience
Location: San Jose, CA (3 days a week onsite)
Job Type: Contract
8+ years Product Manager experience in Sales/Support technologies, hands-on Generative/Agentic AI experience, experience with AI platform integration, strong analytics, cross-functional leadership, and a relevant bachelor's degree.

Must Have:
  • 8+ years in product management with proven Sales & Support tech experience.
  • Demonstrated success in product launches and lifecycle management.
  • Hands-on experience implementing Generative AI / Agentic AI solutions in customer-facing products.
  • Experience integrating AI solutions into enterprise CRM/support systems.
  • Familiarity with AI/ML frameworks and tools (training, fine-tuning, deployment).
  • Experience with leading AI platforms: Microsoft Azure OpenAI Service, Amazon Bedrock, AWS SageMaker.
  • Strong analytical and data-driven decision-making skills; ability to define and track KPIs.
  • Experience collaborating with engineering, UX, sales, legal, support, and data science teams.
  • Strong stakeholder management and communication skills (technical & non-technical).
  • Must have experience engaging with customers and gathering feedback to validate product concepts.
  • Ability to translate customer needs into product strategy.
  • Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91091604
  • Position Id: 2026-3574
  • Posted 10 hours ago
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