Job Description
Firewall Infrastructure Engineer (Service Request Fulfillment)
The role of Firewall Infrastructure Engineer is to work on the least complex technical designs that enable business strategies in accordance with architectural governance, standards, and policies. This role facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation.
Position Summary / Job Description:
The areas of focus for the Firewall Infrastructure role includes design, engineering, and implementation of firewall service requests aligned to the delivery of infrastructure services. As a member of the Network Service Request Fulfillment team, the candidate should possess the ability to analyze and understand a variety of existing, and emerging, business/technical requirements.
This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.
Key Responsibilities:
• Assist in translating business requirements into technical designs for deployment in compliance with architecture standards and policies to ensure successful implementation into production
• Act as a consultant on network technologies where they are a subject matter expert
• Manage Service Request Fulfillment queue, including successful completion of requests and maintaining data quality standards
• Collaborate and communicate with internal/external stakeholders
• Facilitate and represent requests through Enterprise Change Management processes
• Contribute to the technology strategy for end-to-end engineering solutions and provide feedback to the architecture teams
Required Skills:
• 3-5 years of experience working in Network Services
• Experience with Network Technologies
o Firewall (Fortinet and Checkpoint)
o Add, modify, delete Firewall rules, NAT rules and Object groups
• Leadership: Self-starter, self-directed and shows initiative
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Organized and detail oriented
• Strong technical acumen
• Strong analytical skills
• Understands network-based technologies and protocols; demonstrates competency (or capability to be successful) in the ability to translate business requirements into business solutions and successfully position with customers
• Proven ability to manage short and l ong-term engagements with multiple project tracks and teams
• Ability to interact with clients at all levels with capacity to manage and set client expectations
• Firm understanding of IT Service Management processes and project management (i.e., ITIL and Agile)
• Ability to manage client escalations and negotiate resolution
Desired Skills:
• Industry Certifications in Fortinet NSE (1-8), Checkpoint CCTA, CCTE, CCSA, CCSE or equivalent experience
• Industry Certification in Cisco CCNA, CCNP, and CCIE or equivalent experience
• Skills in scripting; Python, Ansible, PowerShell
• Automation Skills – Expect, Rancid, REST/SOAP
• Experience working in an Agile environment
• Experience in Networking-related disciplines within a design, implementation, or operations role
• Relevant Industry certifications in Network Technologies
• Experience of working within Financial services (Insurance, Banking, Investment banking)
• Experience with other network technologies
o Splunk, ECSL, WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA
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