Salesforce Developer

Role :  Salesforce Omni Studio/ Vlocity Developer

Location: Remote

Description

• Developed and implemented Salesforce solutions using OmniStudio (Vlocity) components to support complex business processes and customer experiences.
• Designed and configured OmniScripts to create guided, multi-step user experiences for Salesforce applications.
• Developed DataRaptors for extracting, transforming, and loading data between Salesforce objects and external systems.
• Designed Integration Procedures to orchestrate data transformations, business logic, and integrations while minimizing client-side processing.
• Built and configured FlexCards to present contextual customer and account information across Salesforce channels.
• Developed reusable OmniStudio components using OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Implemented Vlocity Data Model solutions including Industry-specific objects, relationships, and configurations.
• Developed custom Apex classes, triggers, batch jobs, and Lightning Web Components (LWC) to extend OmniStudio functionality.
• Integrated OmniStudio solutions with external applications using REST/SOAP APIs, Integration Procedures, Named Credentials, and middleware platforms.
• Configured OmniStudio components to support Sales, Service, Communications, Media, Insurance, and other industry-specific business processes.
• Created reusable DataRaptor Extract, Turbo Extract, Transform, and Load configurations based on application requirements.
• Implemented error handling, conditional logic, data validation, and response transformations within Integration Procedures and OmniScripts.
• Optimized OmniScripts and Integration Procedures to improve performance, response times, and user experience.
• Developed and maintained OmniStudio FlexCards with dynamic data, conditional views, actions, and navigation.
• Worked with Salesforce Lightning Experience, LWC, Apex, SOQL/SOSL, Flows, and platform automation.
• Implemented Salesforce security using Profiles, Permission Sets, Permission Set Groups, Sharing Rules, and Role Hierarchies.
• Performed unit testing, integration testing, regression testing, and troubleshooting for OmniStudio/Vlocity solutions.
• Used Salesforce CLI/SFDX and Git for source control, metadata management, development, and deployments.
• Implemented CI/CD pipelines for Salesforce and OmniStudio deployments using Jenkins, GitHub Actions, Azure DevOps, or similar tools.
• Managed deployments across Development, QA, UAT, and Production environments.
• Troubleshot deployment issues, OmniScript failures, Integration Procedure errors, DataRaptor issues, and Salesforce governor-limit problems.
• Participated in code reviews and followed Salesforce and OmniStudio development best practices.
• Collaborated with Salesforce Architects, Business Analysts, Administrators, QA engineers, and business stakeholders to translate requirements into technical solutions.
• Created technical documentation for OmniScripts, FlexCards, DataRaptors, Integration Procedures, integrations, and deployment processes.
• Worked in Agile/Scrum environments and participated in sprint planning, daily stand-ups, backlog refinement, demos, and retrospectives.