Senior Manager of Engineering - Missionforce

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Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

Missionforce is Salesforce's dedicated growth engine and strategic partner to the U.S. government and its allies. We focus on tackling some of the most critical modernization efforts of our time.

Our work is built upon Public Sector Solutions, which is powered by the Salesforce Platform and Service Cloud. This offering provides a data model, business logic, and OmniStudio components specifically designed to streamline government processes. It delivers flexible, scalable, and secure tools tailored for government service delivery, enabling agencies to operate more effectively. Public Sector Solutions equips governments for a future of digital innovation in serving constituents by supporting critical functions like:
Processing license and permit applications
Conducting inspections and assessments
Administering social programs and delivering benefits
Disbursing grants

Our work spans from commercial cloud to physically isolated environments like GovCloud Plus Defense. This requires engineers to deeply understand security, compliance, and highly isolated infrastructure.

You'll be optimizing platform components to handle massive scale. For example, our work includes engineering improvements for features like the Recruiter Agent, leveraging Transform elements instead of traditional loops and implementing batch processes to solve timeout issues, significantly improving response times and increasing record handling capacity.

Your Impact:

• Drive the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners, and engineers.
• Make critical decisions that contribute to the success of the product.
• Be proactive in foreseeing issues and resolving them before they happen.
• Daily management of stand-ups as the Scrum Master for engineering teams.
• Partner with Product Owners to align with objectives, priorities, tradeoffs, and risks.
• Ensuring teams have clear priorities and adequate resources.
• Empowering the delivery team to self-coordinate.
• Be a multiplier and have a passion for team and team members' success.
• Providing technical guidance, career development, and mentoring to team members.
• Maintaining high morale and motivating the delivery team to go above and beyond.
• Vocally advocating for technical excellence and helping the teams make good decisions.
• Participating in architecture discussions and planning.
• Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams.
• Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals.
• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skills sharp.

Required Skills:

• A related technical degree is required.
• 4+ years of experience managing teams working on technically demanding projects and 10+ years of overall experience leading software development projects.
• Experience leading large-scale distributed systems, working with microservices and/or distributed architecture.
• Experience with relational databases (Oracle, Postgres) in both schema and function.
• A passion for understanding technical landscapes and translating that knowledge into product possibilities in collaboration with Product and Design.
• A strong problem-solving mindset with a track record of finding creative solutions to complex challenges.
• Proven ability to seamlessly switch between being hands-on with technical problem-solving and stepping back to empower and coach the team.
• The ability to navigate multiple and sometimes conflicting constraints to make timely decisions and anticipate future technical needs.
• Excellent skills in building roadmaps and developing long-term team vision in partnership with Product Management and other engineering teams.
• Demonstrated ability to drive projects to successful completion.
• A passion for developing engineers, providing constructive feedback, and fostering career growth.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.