Citrix Administrator

Position: Citrix Administrator

Location: Burlington, MA Onsite

Type of Employment: 12+ Months Contract

Role Description:

• Citrix Cloud (DaaS) Administration
• Citrix ADC (NetScaler) Administration
• Citrix Virtual Apps & Desktops (CVAD)
• Citrix StoreFront & Delivery Controller Management
• Citrix Gateway Configuration and Secure Remote Access
• Load Balancing, SSL Certificate, and Authentication Management
• Windows Server Administration and Active Directory Group Policy (GPO) Administration
• PowerShell Scripting and Automation
• Monitoring, Performance Tuning, Incident Management, and Production Support

Roles & Responsibilities-

• Administer and support Citrix Cloud (DaaS) environments, ensuring high availability and optimal performance.
• Manage and maintain Citrix ADC (NetScaler), including Gateway, Load Balancing, SSL certificates, and authentication policies.
• Configure and support Citrix Virtual Apps & Desktops (CVAD), StoreFront, and Delivery Controllers.
• Monitor Citrix infrastructure, proactively identify issues, and perform performance tuning.
• Troubleshoot and resolve Citrix, NetScaler, and end-user connectivity issues in production environments.
• Manage user access, profile management, Active Directory integration, and Group Policy configurations.
• Perform system upgrades, patching, migrations, and platform maintenance activities.
• Automate routine administrative tasks using PowerShell and operational scripts.
• Conduct incident management, root cause analysis (RCA), and implement preventive measures.
• Collaborate with infrastructure, network, security, and application teams to ensure stable and secure service delivery.

Generic Managerial Skills-

• Strong stakeholder and customer communication.
• Excellent problem-solving and analytical skills.
• Ownership, accountability, and proactive attitude.
• Team collaboration and mentoring capabilities.
• ITIL-based service management and incident handling.