.NET Production Support Engineer With Healthcare
Vish Consulting Services, Inc.
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Job Details
Skills
- .net
- production support
- healthcare
Summary
Job Role: .NET Production Support L3
Location: USA-Remote
Interview: MS Teams
Duration: 6 months+
Responsibilities
- Provide L3 production support for Healthcare Payer applications.
- Support GuidingCare and Facets production environments.
- Investigate and resolve production incidents while meeting SLA commitments.
- Perform detailed Root Cause Analysis (RCA) and implement preventive measures.
- Troubleshoot application, SQL, API, and integration issues.
- Develop automation using Python, PowerShell, or Shell scripting to reduce manual operational effort.
- Work closely with Development, Infrastructure, and Business teams during production incidents.
- Monitor application health and proactively identify potential issues.
- Participate in production releases, deployments, and post-release validation.
- Create and maintain technical documentation, SOPs, and knowledge articles.
- Ensure compliance with HIPAA and healthcare security standards.
Required Skills:
- Experience in L3 production support, system administration, or development related to healthcare management systems (on Facets platform).
- Experience in .NET (C#, ASP.NET, SQL Server) and Guiding Care
- Experience with claims processing, benefits management, and provider network management in the healthcare space.
- Strong familiarity with databases and writing complex SQL queries.
- Experience in system integrations, including REST APIs.
- Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
- Ability to communicate with internal and external stakeholders in high-pressure situations (Major incidents/application outages
Technical Skills:
- Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
- Experience with web services.
- Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
- Knowledge of HIPAA and other healthcare regulations is a plus.
- Usage of AI in Application Support
- Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
- Knowledge of HIPAA and other healthcare regulations is a plus.
- Usage of AI in Application Support
- Dice Id: 90823532
- Position Id: 9132888
- Posted 1 hour ago
Company Info
Vish Consulting Services is committed to providing quality services, with well screened IT resources motivated to make a positive change in IT systems. We offer a variety of highly sought after positions for BA, QA, Testing, Developers, Architects, Project Manager across the United States. As a top commercial staffing provider, Vish Consulting is dedicated to sourcing top talent for light industrial, production, manufacturing, and administrative positions.
Our professional recruiters undergo a meticulous and well-designed training program around sourcing and selection, meeting your requirements, to properly deliver the right candidates in a timely manner. Whether you are looking to build or scale up your production or add to your administrative staff, we want you to feel confident that we will find dependable and safety-conscious professionals quickly. Whether it’s a short-term project or long term position we aim to find the best fit for your organization.