Systems Administrator (Windows/Azure/M365)//F2F interview//Richmond, VA

Systems Administrator (Windows/Azure/M365)

Onsite Richmond VA

F2F Interview

Contract

Position Overview

TheClient seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.

The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.

Key Responsibilities

Infrastructure Administration

• Administer Windows Server environments (on-premises and cloud)
• Manage Active Directory, Group Policy, DNS, and DHCP
• Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
• Maintain system performance, availability, and configuration

Patch Management & Vulnerability Remediation

• Execute structured patching for servers and core systems
• Coordinate with leadership on scheduling and system impact
• Support vulnerability remediation aligned to security priorities
• Validate patches prior to deployment
• Track patch compliance and status

Security & Compliance Support

• Implement security controls defined by the Information Security Office
• Support identity and access management practices, including MFA
• Assist with system hardening, logging, and monitoring integrations
• Provide support for audits and compliance activities

Monitoring & Incident Response

• Monitor systems and respond to alerts and operational issues
• Provide Tier 2/3 support for infrastructure incidents
• Participate in incident response and escalation processes
• Contribute to root cause analysis and service improvements

Backup & Disaster Recovery

• Administer backup and recovery solutions
• Perform and validate backup and restore testing
• Support recovery objectives (RTO/RPO)

Change Management & Operations

• Follow defined change management processes
• Execute infrastructure changes in a controlled manner
• Participate in CAB or similar governance processes

Cross-Team Collaboration

• Partner with Network Engineering on infrastructure dependencies
• Coordinate with End User Services on user-impacting changes
• Support Application/Data teams on system integrations
• Communicate system status, risks, and issues to leadership

Required Qualifications

• Experience administering Windows Server environments
• Strong knowledge of Active Directory and Group Policy
• Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
• Experience with patch management and system maintenance
• Familiarity with backup and recovery solutions
• Basic understanding of networking concepts

Preferred Qualifications

• Experience in government or regulated environments
• Experience with hybrid infrastructure (on-premises and Azure)
• Familiarity with NIST or similar frameworks
• Experience with virtualization (VMware or Hyper-V)
• Exposure to monitoring, SIEM, or endpoint management tools

Knowledge, Skills, and Abilities

• Strong troubleshooting and problem-solving skills
• Ability to manage multiple operational tasks and priorities
• Effective communication and teamwork across technical groups
• Ability to follow structured processes and governance standards
• Focus on system reliability, security, and continuous improvement

Working Conditions

• Office-based environment
• Occasional after-hours support for maintenance or incidents
• Limited travel between office locations may be required

Additional Information

This role supports core Infrastructure & Operations functions and contributes to the agency's ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.

Required/Desired Skills

Skill	Required /Desired	Experience you Have in Years
Windows Server administration	Required
Active Directory administration	Required
Group Policy management	Required
DNS and DHCP administration	Required
Microsoft 365 administration	Required
Entra ID (Azure AD) administration	Required
Server patch management	Required
System monitoring and alert response	Required
Backup and recovery administration	Required
Virtualization (VMware and/or Hyper-V)	Required
File and print services	Required
PowerShell scripting	Required
Operating system troubleshooting	Required
Change management participation	Required
Incident response support	Required
Root cause analysis participation	Required
Documentation maintenance	Required
Maintenance window execution	Required
Ticket/work management systems	Required
MFA administration/support	Required
System hardening practices	Required
Vulnerability remediation execution	Required
Access control management	Required
Security policy adherence	Required
NIST/security framework exposure	Required
Communication and collaboration	Required
Operational prioritization	Required
Structured/process-oriented work	Required
Working in team-based IT operations	Required
Azure infrastructure administration	Desired
Hybrid cloud environments	Desired
Intune/endpoint management	Desired
Identity federation/SSO	Desired

Ayush Sharma Sr. US Technical Recruiter

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