Salesforce QA 7+

Seattle, WA, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
No Travel Required
Able to Sponsor
On-site
$45 - $48/hr
Fitment

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Job Details

Skills

  • UI
  • UI Automation
  • Service Cloud
  • Salesforce UI

Summary

Job Description: Salesforce QA Automation Engineer (Service Cloud)
Location: Seattle WA, onsite
We are looking for a detail-oriented Salesforce QA Automation Engineer to join our team. You will be responsible for ensuring the quality and reliability of our Service Cloud implementation, focusing on end-to-end automation of the Salesforce UI.
The ideal candidate bridges the gap between a Salesforce Administrator and a Quality Engineer, possessing the technical depth to configure the platform and the expertise to build robust automation frameworks.

Key Responsibilities
  • Automation Development: Design, develop, and maintain automated test scripts for Salesforce UI using tools like Selenium, Playwright, or Provar.
  • Service Cloud Focus: Validate complex Service Cloud workflows, including Case Management, Omni-Channel routing, Knowledge Base, and Entitlements.
  • Salesforce Administration: Perform admin tasks such as managing Profiles, Permission Sets, Validation Rules, and Flow Builder to set up test environments and data.
  • Regression Testing: Execute automated regression suites to ensure new releases do not impact existing Service Cloud functionalities.
  • Collaboration: Work closely with Developers and Product Owners to define acceptance criteria and translate functional requirements into automated test cases.
  • Defect Management: Identify, document, and track software defects using Jira or Azure DevOps.

Required Skills & Qualifications
  • Experience: 3+ years of experience in Salesforce QA with a heavy focus on Automation.
  • Technical Proficiency: Hands-on experience with automation frameworks (Java/Selenium, JavaScript/Playwright, or Salesforce-specific tools like Provar/Copaldo).
  • Salesforce Knowledge: Deep understanding of the Service Cloud ecosystem and Salesforce UI (Lightning Experience).
  • Admin Capabilities: Strong grasp of Salesforce configuration (Objects, Fields, Flows, Process Builder).
  • API Testing: Ability to perform API testing using Postman or SoapUI to validate integrations.
  • Certifications (Preferred): * Salesforce Certified Administrator
    • Salesforce Certified Service Cloud Consultant
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91159647
  • Position Id: 8935195
  • Posted 3 hours ago
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