Direct Hire - Business Architect - Reston, VA

Who we are?

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.

At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.

We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.

Just so you know...

You do not need to be perfect or have perfect qualifications to apply for this job nobody is!

We believe that you do not need to match every requirement for the job position to make a valuable contribution to our team. We want to hear from you if you have the passion and potential to drive our mission forward! At Hexaware, we are committed to building and fostering a team with diverse backgrounds, experiences and skills. We value diversity and inclusion and strive to create a workplace where everyone feels welcome and supported. If you require any reasonable adjustments during the application process, please let us know.

Business Architect

Reston, VA

Fulltime

Key Responsibilities:

• Partner with Marketing, Digital, Technology, and Data teams to define and evolve the marketing business architecture, including capabilities, value streams, processes, and information flows.
• Translate marketing strategy, customer experience goals, and business requirements into clear architectural models, roadmaps, and solution designs.
• Support the definition, design, and governance of marketing platforms and applications (e.g., CMS, Martech, analytics, personalization, CRM, and AI-enabled solutions).
• Establish and maintain marketing-specific frameworks, standards, guidelines, procedures, and policies aligned with enterprise architecture principles.
• Collaborate closely with support, engineering, and implementation teams to ensure architectural alignment throughout delivery.
• Track project and program progress, clearly reporting status, risks, dependencies, blockers, and scope changes to stakeholders.
• Manage multiple concurrent workstreams across marketing initiatives, ensuring priorities, dependencies, and deliverables are clearly defined and met.
• Monitor and balance resource allocation across marketing programs, proactively identifying capacity constraints and recommending adjustments.
• Lead business process analysis and optimization efforts for marketing operations, content workflows, campaign execution, and digital experience delivery. Identify gaps, inefficiencies, and opportunities to improve speed-to-market, quality, governance, and scalability within marketing processes.
• Drive adoption of agile and product-based delivery models within marketing and digital teams.

Qualifications & Experience

• Experience with ARIS or another Enterprise Process Repository to capture and manage business processes is preferred
• Bachelor s degree in business, Marketing, Computer Science, Information Systems, or a related field (Master s preferred).
• 8+ years of experience in business architecture, marketing technology, digital transformation, or related disciplines.
• Strong leadership, critical thinking, and problem-solving skills with the ability to influence without direct authority.
• Proven experience working in agile and/or scrum environments, partnering with product owners and delivery teams.
• Expertise in business process analysis, capability modeling, and requirements definition within a marketing or digital context.
• Solid understanding of marketing technologies, digital platforms, and data-driven marketing concepts; comfortable collaborating with engineering teams and understanding technical trade-offs.
• Excellent communication and stakeholder management skills, with the ability to translate complex ideas into clear, executive-ready insights.

Leads development efforts to assess and document current and target state high level existing processes and functional needs across the enterprise.

Work with the customers and other enterprise developers to formulate policies and plans that support the enterprise goals, implement efficient end to end processes and leverage use of existing IT assets.

Align strategic goals and objectives with key business and IT initiatives.

Work to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, industry standard techniques and best practices

What you'll get from us:

Competitive Salary

Company Pension Scheme

Comprehensive Health Insurance

Flexible and hybrid working options dependent on Customer requirements.

24 days paid annual holidays + public holidays.

Professional Development and Training Opportunities

Employee Assistance Program (EAP)

Diversity, Equity, and Inclusion Initiatives

Company Events and Team-Building Activities

Equal Opportunities Employer:

Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.