Gen AI Application Developer

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract W2
Contract Independent
18 Months
Remote
Up to $100/hr
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Fitment

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Job Details

Skills

  • Documentation
  • Communication
  • Continuous Delivery
  • Continuous Integration
  • Customer Support
  • Application Development
  • Artificial Intelligence
  • Cisco Certifications
  • Cloud Computing
  • Amazon CloudFront
  • Amazon Lambda
  • Amazon S3
  • Amazon Web Services
  • CISSP
  • Prompt Engineering
  • Regulatory Compliance
  • Security Clearance
  • Software Development
  • DevOps
  • Generative Artificial Intelligence (AI)
  • Git
  • Orchestration
  • Python
  • API
  • Routing
  • Technical Writing
  • WAF
  • Workflow

Summary

  • Position: Gen AI Application Developer
  • Req ID: 33591
  • Location: Remote (Quarterly travel to Washington, D.C.)
  • Duration: 18+ Months Contract
  • Domain: Government IT
  • Interview Process: 2 Video Interviews
  • Clearance: Must be able to obtain an Active Public Trust Clearance (Active Public Trust preferred).
Position Summary
The consultant will design, develop, and enhance AI-powered applications for an AWS Contact Center as a Service (CCaaS) platform using Amazon Connect, Amazon Lex V2, Amazon Q in Connect, Amazon Bedrock, OpenSearch, Contact Lens, and AWS Lambda (Python). The role focuses on conversational AI, AI orchestration, secure integrations, API development, automation, and cloud-native application development.
Primary Responsibilities
  • Develop and maintain Amazon Connect contact flows, routing profiles, and queues.
  • Integrate Amazon Lex V2 chatbots into Amazon Connect.
  • Configure Amazon Q in Connect and Contact Lens for AI-assisted customer support.
  • Build AWS Lambda (Python) functions for AI orchestration.
  • Develop Retrieval-Augmented Generation (RAG) solutions using Amazon Bedrock and OpenSearch.
  • Build secure APIs and backend services for AI-powered customer interactions.
  • Implement AI guardrails, prompt engineering, PII redaction, and compliance controls.
  • Support CloudFront, AWS WAF, and secure web chat integrations.
  • Develop and maintain CI/CD pipelines and infrastructure using CloudFormation.
  • Monitor cloud applications using CloudWatch and maintain technical documentation.
Mandatory Technical Skills
AWS & Cloud
  • AWS Lambda (Python)
  • Amazon Connect
  • Amazon Lex V2
  • Amazon Bedrock
  • Amazon Q in Connect
  • Amazon OpenSearch
  • Amazon S3
  • AWS CloudFormation
  • CloudWatch
  • IAM
  • AWS KMS
Generative AI
  • Generative AI Applications
  • LLM Integration
  • Prompt Engineering
  • AI Guardrails
  • Retrieval-Augmented Generation (RAG)
  • Embeddings
  • Vector Search
Software Development
  • Python
  • REST APIs
  • Backend Development
  • Event-Driven Architecture
  • Git
  • CI/CD
Security & Compliance
  • PII Redaction
  • Secure Logging
  • Encryption
  • Least Privilege IAM
  • FISMA
  • FedRAMP
Preferred Skills
  • Amazon Connect deployment experience.
  • Contact Lens implementation.
  • Amazon Q in Connect.
  • Amazon Bedrock LLMs.
  • OpenSearch vector indexing.
  • CloudFront & AWS WAF.
  • CloudWatch, Athena, Glue, and X-Ray.
  • AWS Developer, Solutions Architect, AI Specialty, DevOps, CISSP, or CCSP certifications.
Required Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).
  • 2 4+ years of software development experience.
  • Strong Python development experience with AWS Lambda.
  • Hands-on Amazon Connect administration and configuration.
  • Experience integrating Amazon Lex V2.
  • Knowledge of conversational AI design.
  • Experience with Infrastructure as Code (CloudFormation).
  • Strong communication and documentation skills.
  • U.S. Citizen eligible to obtain a Public Trust Clearance.
Screening Questions
Please verify the following before submitting:
  1. Do you currently hold an Active Public Trust Clearance, or are you eligible to obtain one?
  2. How many years of Python development experience do you have?
  3. Do you have hands-on experience with AWS Lambda?
  4. Have you implemented or supported Amazon Connect?
  5. Do you have experience integrating Amazon Lex V2?
  6. Have you worked with Amazon Bedrock, OpenSearch, or RAG solutions?
  7. Do you have experience with CloudFormation and AWS CI/CD pipelines?
  8. Have you implemented AI guardrails, prompt engineering, or secure AI workflows?
  9. Are you comfortable with quarterly travel to Washington, D.C.?
Notes (Very Important)
Please submit only consultants who meet ALL of the following mandatory requirements:
  • Active Public Trust Clearance or ability to obtain one.
  • Strong hands-on experience with Python and AWS Lambda.
  • Proven experience with Amazon Connect and Amazon Lex V2.
  • Experience building Generative AI applications using Amazon Bedrock, OpenSearch, and RAG.
  • Knowledge of CloudFormation, Git, CI/CD, IAM, KMS, and secure cloud development.
  • Strong understanding of AI safety, PII protection, and Government cloud compliance.
  • Excellent communication skills and ability to work independently on a Government IT project.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172863
  • Position Id: 9051268
  • Posted 3 hours ago

Company Info

About SM Global IT LLC


SM Global IT is a trusted global partner in technology services and talent solutions, helping businesses adapt, transform, and thrive in the digital age.
We specialize in empowering organizations to modernize their IT landscape, optimize performance, and drive innovation through strategic consulting and cutting-edge solutions. From cloud transformation, AI, and data analytics to enterprise applications and IT infrastructure, we deliver scalable services that simplify complexity, reduce costs, and accelerate growth.

Our strength lies not only in delivering technology solutions but also in connecting businesses with world-class tech talent. Acting as an extension of your team, we bring deep domain expertise, agility, and measurable results that align with your long-term goals.

With a global presence and a commitment to excellence, SM Global IT is your partner for sustainable growth, digital transformation, and future-ready innovation.

Contact the job poster
YK

Yashu Kulshrestha

Recruiter Head @ SM Global IT LLC
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