Oracle Application Support Manager

RESPONSIBILITIES:
Kforce's client, a growing global technology company in Mesa, AZ, is seeking an Oracle Application Support Manager to lead and stabilize a newly deployed enterprise application environment. This role works directly with the hiring manager and plays a critical part in post implementation support, global rollouts, and ongoing optimization across Finance and IT. This role is 4 days onsite and 1 day remote. Candidates must reside in the Phoenix metro area.

What You'll Do:
* Lead and develop a team of 2-4 application support professionals, guiding them through stabilization, optimization, and ongoing support of a newly implemented Oracle environment
* Support recent and upcoming deployments, including the integration of additional U.S. business units, followed by APAC and Canadian regions
* Partner closely with Finance, Accounting, and Development teams to ensure system stability, accurate financial processing, and alignment with business objectives
* Serve as a subject matter expert for enterprise and financial applications, including Oracle Fusion, FCCS, PBCS, BlackLine, ServiceNow, and Salesforce
* Oversee first-line support for financial and enterprise applications, ensuring timely issue resolution and minimal business disruption
* Manage day-to-day application support, ensuring availability, reliability, and performance
* Own incident, problem, and change management processes in alignment with ITIL best practices
* Lead and contribute to cross-functional financial systems projects, ensuring compliance with U.S. GAAP and Sarbanes-Oxley (SOX) requirements
* Advise business and IT stakeholders on accounting and financial implications during new system implementations or enhancements
* Identify opportunities to improve processes, challenge the status quo, and drive continuous improvement across application support services
* Communicate effectively with stakeholders, providing clear updates on system health, risks, and resolution status

REQUIREMENTS:
* Bachelor's degree in Accounting, Finance, Business, or a related technology field
* At least 6-8+ years of combined business and technology experience in Oracle Fusion
* Proven ability to lead teams and collaborate effectively with cross-functional and external stakeholders
* Hands-on experience supporting Oracle and ERP systems in complex enterprise environments
* Experience supporting enterprise-scale applications in highly complex, global environments
* Solid project management experience, with a track record of delivering results.
* Experience setting expectations with the finance department and the people they work with on how long things will take
* Experience with SOX compliance being able to manage controls and artifact gathering and then, internal and external audit interactions
* Strong ability to work with finance
* Exposure to multiple GL and ERP platforms, with strong familiarity in Oracle Fusion financial modules, FCCS, and PBCS
* Strong understanding of accounting and financial principles, such as any of the following: Accounts Payable; General Ledger; Working Capital; Cash Applications; Revenue Management & Billing; Financial Reporting; Payroll
* Strong analytical, problem-solving, and decision-making skills
* Excellent written and verbal communication skills, including the ability to summarize complex information clearly

Nice to have (not required):
* CPA license
* Prior people management experience
* Experience working within a global enterprise organization

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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