Desktop Support Engineer

Groveport, OH, US • Posted 1 day ago • Updated 4 hours ago

Contract W2

On-site

USD 23.00 per hour

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

Remote Support
Writing
Technical Support
Documentation
Computer Hardware
Communication
Multitasking
Customer Service
Call Center
Help Desk
Preventive Maintenance
Project Management
Performance Management
Active Directory
Virtual Private Network
Mobile Devices

Summary

Role: Desktop Support Engineer

Max Bill Rate: $23/hr on W2

Location: 2225 S 75th Ave #100, Phoenix, AZ 85043 , Onsite

Duration: 2 years contract

Description: Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution.

Skill Set:

Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required. Excellent customer service, verbal and written communication skills are a must. The ability to multi-task, prioritize and work under pressure are required. Must be willing to work flexible hours when appropriate. Prior customer service, call center or help desk experience is required.

2nd shift, local time (4:00 PM - 12:00 AM, Monday through Friday),

Skills:

O365
Active Directory
Mac trouble shooting
VPN trouble shooting
Mobile Device trouble shooting
Zoom trouble shooting

Thanks

Shivam

Email -

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 865121
Posted 1 day ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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