AI Functional Tester

Role: AI Functional Tester

Location: San Francisco., CA/ REMOTE (PST hours)



Required Competencies:

Artificial Intelligence (AI)

Functional Testing

Regression Testing & Automation knowledge

Salesforce

Agile

Must Have Skills:

Experience in Leading AI Applications & Projects.

Knowledge in AI enabled Customer facing applications.

Knowledge in AI Enabled Agent Portal

Application Testing build in Salesforce

Project & Program Management for multiple Teams

Good Communication with Leadership (Sr Director & Director Level)

Utility Contact Center Application knowledge

Experience Managing Test deliverables and Test Team (Onsite-Offshore)



Must Have Knowledge of:

NLU - Intent Recognition and Entity Extraction Testing

Dialog Management Testing

NLG Testing

Integration Testing End-to-End Flow - individual components tested to make sure the entire pipeline works seamlessly?

Functional Testing - All

Security And Compliance Testing

Good-to-Have skills

Utility Knowledge, CC&B Knowledge



Role Responsibilities:

Hands-On Testing -AI enabled Web Applications

All Testing deliverables- (Test Plan, Test Case, Test Scenario, Test Data preparation, Test Result)

Onsite-Offshore Team. Hand Over/ Take Over

Daily Scrum, Test Call, Design Sessions, Requirement Sessions, Production Validation etc. as per project needs.

Agile

Daily, Weekly & Monthly Report

Good Communication with different stakeholders including Leadership (Sr Director & Director Level)