Location: Chandler, AZ
Salary: $53.00 USD Hourly - $57.00 USD Hourly
Description: Job TitleInformation Security Analyst - Non-Human Service Accounts (PAM / CyberArk)Employment TypeContract (12 months, with potential to extend or convert)
Number of Openings1
LocationChandler, AZ (2600 S Price Rd)
Work Model: Hybrid - 3 days onsite required
Work Schedule: Monday-Friday, 6:00 AM - 3:00 PM (Arizona time)
Line of BusinessCybersecurity
Job SummaryWe are seeking an experienced
Information Security Analyst to support enterprise-scale privileged access management (PAM) operations focused on
non-human service accounts. This role is responsible for reviewing, validating, onboarding, and maintaining service accounts in
CyberArk, ensuring compliance with internal security policies and audit requirements.
The ideal candidate brings a strong analytical mindset, advanced Excel and reporting skills, and the ability to work independently within complex IAM workflows. This position supports a high-volume operational environment and partners closely with application owners across the enterprise.
Key ResponsibilitiesOperational & Technical Responsibilities- Manage and prioritize 300+ Jira tickets per month related to non-human service account onboarding and maintenance.
- Review and validate service account requests, ensuring eligibility for CyberArk vaulting based on defined policies and criteria.
- Perform privileged access and password vaulting operations in CyberArk, including:
- Secure storage of privileged credentials (service accounts, domain admin, root)
- Automated password rotation and lifecycle management
- Access control, permissions validation, and audit logging
- Credential injection and integration with servers, applications, and DevOps tooling
- Cross-reference multiple data sources, source files, and documentation to validate account ownership, usage, and compliance.
- Troubleshoot issues related to vault onboarding, synchronization, access failures, policy enforcement, or session errors.
- Support audit, compliance, and reporting needs through accurate documentation and evidence collection.
Data Analysis & Reporting- Analyze and maintain large datasets (up to millions of service accounts across the enterprise).
- Use Excel (Power Query, VLOOKUPs) and Tableau to manipulate data and build dashboards and metrics.
- Track trends, volumes, and operational metrics to support process optimization and management reporting.
Collaboration & Continuous Improvement- Partner with application owners and internal customers to validate requests and educate them on policy requirements.
- Recommend improvements to workflows, documentation, and operational processes.
- Participate in moderately complex information security initiatives and planning efforts.
Required Qualifications- 4+ years of Information Security Analysis experience or equivalent (IAM, PAM, Cybersecurity Operations).
- Experience managing or analyzing non-human/service accounts at enterprise scale.
- Strong understanding of Privileged Access Management (PAM) concepts, including:
- Password vaulting and secure credential storage
- Automated password rotation
- Least privilege and just-in-time access
- Audit logging and compliance controls
- Hands-on experience with IAM / PAM platforms (CyberArk preferred).
- Advanced Excel skills, including Power Query, VLOOKUPs, and large dataset analysis.
- Experience with dashboarding and reporting tools (Tableau strongly preferred).
- Strong analytical, problem-solving, and troubleshooting skills.
- Ability to work in a high-volume, process-driven environment with strong attention to detail.
- Excellent written and verbal communication skills.
Preferred Qualifications- Direct hands-on experience with CyberArk (PAM, onboarding, rotation, policy enforcement).
- Familiarity with HashiCorp Vault or other credential management platforms.
- Experience working in a large enterprise environment supporting thousands of applications and accounts.
- knowledge of compliance and regulatory controls related to PAM (SOX, FFIEC, ISO, etc.).
- Experience with Jira, Confluence, or similar Agile tools.
- Background as an Information Security Analyst with some engineering exposure (non-coding).
Additional Information- This is a backfill role supporting a critical operational function.
- All resumes must be submitted through Beeline; resumes submitted outside of Beeline will not be reviewed.
- No direct contact with the hiring manager during the active recruitment period.
Equal Opportunity StatementWe are committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
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