UX / CX Researcher
Contract W2
On-site
Depends on Experience
Beacon Systems, Inc
Fitment
Dice Job Match Score™
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Job Details
Skills
- Accessibility
- Agile
- Analytical Skill
- Artificial Intelligence
- Collaboration
- Communication
- Contextual Inquiry
- Customer Experience
- Design Thinking
- Documentation
- HCD
- HCI
- Health Care
- Human Factors And Ergonomics
- Human-computer Interaction
- Mapping
- Personas
- Product Development
- Product Requirements
- Product Strategy
- Psychology
- Public Sector
- Qualitative Research
- Research
- Science
- Usability Testing
- User Experience
- User Research
- WCAG
Summary
Position Title: UX / CX Researcher
Location: Vienna VA USA
Work Arrangement: Onsite
Interview Type: Video and In person
Requirements:
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, Anthropology, Design Research, Cognitive Science, or another related social science discipline, or an equivalent combination of education and professional experience. Experience conducting research within federal government, public sector, healthcare, or other highly regulated environments is strongly preferred. Demonstrated ability to work with cross-functional teams, facilitate research workshops, present findings to stakeholders, and support product strategy through data-driven, user-centered insights. Familiarity with accessibility standards (e.g., WCAG), design thinking methodologies, Agile environments, and user-centered product development practices is a plus.
Skills:
- Minimum 8+ years of hands-on experience in Human-Centered Design (HCD) and qualitative user research, including planning and conducting user interviews, contextual inquiry, persona development, customer journey mapping, usability testing, heuristic evaluations, and synthesizing qualitative research findings into actionable design recommendations. Proven ability to establish evidence-to-feature traceability, ensuring user insights directly inform product requirements, design decisions, and feature prioritization. Experience using modern research and collaboration tools such as TheyDo, Otter.ai, and other UX research, journey mapping, and documentation platforms. Strong analytical, communication, and stakeholder collaboration skills with the ability to translate complex user needs into intuitive, user-centered solutions.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10230636
- Position Id: 9038873
- Posted 13 hours ago
Company Info
About Beacon Systems, Inc
Beacon Systems (BeaconGov) is provider of strategic technology and business solutions to federal government entities alongside partners with strong federal, state and local backgrounds.
Senior Partners are military veterans who served our country with dignity and commitment. Our solid core staff and existing partnerships can readily access technical and support personnel nationwide.
BeaconGOV specializes in providing comprehensive Information Technology (IT) support services offering complete application development and implementation services, outsourcing, support, and training for enterprise wide systems that all synthesize into a smoothly integrated operation that will consistently aid in the advancement of the business from one level of production and efficiency the next level.
Beacon Systems is a Small, minority- woman-owned, and 8(a)/SDB certified company that demonstrates the season qualities of a larger company. Its management comprises of industry leaders with strong federal backgrounds who have demonstrated running successful companies and committed to results for our clients.
Careers
Senior Partners are military veterans who served our country with dignity and commitment. Our solid core staff and existing partnerships can readily access technical and support personnel nationwide.
BeaconGOV specializes in providing comprehensive Information Technology (IT) support services offering complete application development and implementation services, outsourcing, support, and training for enterprise wide systems that all synthesize into a smoothly integrated operation that will consistently aid in the advancement of the business from one level of production and efficiency the next level.
Beacon Systems is a Small, minority- woman-owned, and 8(a)/SDB certified company that demonstrates the season qualities of a larger company. Its management comprises of industry leaders with strong federal backgrounds who have demonstrated running successful companies and committed to results for our clients.
Careers
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