Help Desk Support - Senior, IS Enterprise Services, Days

IT Helpdesk Primary Location: Louisville, Kentucky V-Soft Consulting is currently hiring for a IT Helpdesk for our premier client in Louisville, Kentucky. Knowledge and Skills: Some college preferredGood organizational, oral/written communication, and problem solving skillsGood understanding of computer concepts (PC Fundamentals/Operating Systems)Ability to type 40 words per minuteMinimum of 1 of year previous help desk/call center experience is desiredSpanish fluency is desiredBasic understan

IT EUX II Engineer - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Engineer L2 position offers support to Managed Services contract clients, handling first-level ticket support and serving as the escalation point for more complex issues. Additionally, this role provides guidance and support to the Level I team. The ideal candidate will have a proactive attitude, be a team player, and be willing to go the extra mile to assist team membe

CTG is hiring a Level 1 IT Support Analyst for our client in Nashville, TN. This is a remote contract role. We're looking for a candidate with experience in call center operations, incident management response, and both technical and hardware troubleshooting. Job Responsibilities: Interact with customers via phone, email, and chat in a professional manner.Troubleshoot problems to provide a high level of user satisfaction.Respond to tickets and answer calls within a timely manner.Utilize a metho

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST