SCCM/Intune Endpoint Analyst - Desktop Infrastructure

City : Austin

State : Texas

Neos is Seeking a SCCM/Intune Endpoint Analyst-Desktop Infrastructure for a contract role with our client in Austin, TX.

***ONSITE - ONLY CANDIDATES CURRENTLY RESIDING IN THE AUSTIN, TX AREA (within 50 miles) WILL BE CONSIDERED***

This role is onsite at 6230 E Stassney Ln, Austin, TX 78744

No calls, no emails, please respond directly to the "apply" link with your resume and contact details.

Work to be Accomplished
Manage software distribution including Microsoft Security upgrades and standard desktop software on global basis. Prioritize and coordinate security patch and software testing schedules and distributions.
Collaborate with fellow L3 support staff and security teams to remediate desktop vulnerabilities, leveraging Intune and SCCM to deploy patches, hardening updates, and compliance fixes at scale.
Create packages, collections, and advertisements for distributions.
Create custom reports and dashboards for use in planning corporate hardware and software requirements.
Work with corporate security to identify and remediate areas of workstation risks.
Provide 3rd level support for the SCCM infrastructure and standard desktop software.
Meet with internal clients to assess needs, identify key challenges, and define project scope and deliverables for software application deliveries.
Investigate and solve issues with Configuration Manager Client on endpoints.
Troubleshoot and correct SCCM client and distribution point errors.
Troubleshoot failed SCCM deployments and SCCM health issues
Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, software delivery, client health, reporting, boundaries, and bandwidth settings
Manage and administer SCCM client health, including the process of getting clients healthy.

Minimum Yrs of Experience, Skills, and Qualifications

1-3 years Experience in SCCM, Microsoft Intune, WSUS

1-3 years Operating Systems Concepts - Active Directory, Security, OS Internals

1-3 years Networking concepts - DNS, protocols, Devices

Strong communication, problem solving, and technical writing skills; excellent customer service and support skills required

Preferred Skills and Qualifications

1-3 years ITIL Change Management

1-3 years Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies, adhering to standard change control processes within large size corporations.

#DICE

#LI-MB