This person will be conducting triage and failure analysis on PC devices that come in from the field. This analysis includes inspecting devices at the system, sub-system, and component level. Using a variety of tools and techniques, they will diagnose what is wrong with the device, identify the root cause of the failure, and provide the findings to management/engineering staff for further action. The failures will be related to, but not limited to: motherboard and electrical components, system software, drivers, chassis integrity, cabling, screen and bezel damage/wear, keyboard, touchpad, ports, etc. This position is working in a lab environment and the typical work schedule is Monday-Friday, 8am-5pm CST (1 hr lunch).
Requirements:
- Experience performing failure / root-cause analysis on PC devices down to the component level PC teardown ability without compromising failure evidence
- Ability to read/interpret schematics and board layouts
- Strong experience with electrical debugging techniques/methodologies
- Experience using tools such as oscilloscopes, multi-meters, logic analyzers, X-Ray/CT, cross-sectioning components, thermal imaging etc.
- Ability to report detailed findings (written & verbal communication)
Plusses:
- Degree in an electronics related field of study
- Ability to perform electronic rework
- Previous experience or experience working on branded dev
- Cadence Allegro
